Serious problems w/PokerStars platform or algorithms (or I misread an Omaha hand)

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shadowbot

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I clicked on a cash game table on pokerstars on May 13/2018 and just happened to witness a losing hand being awarded a 3457. USD pot. I dont think the other 2 people at the table even noticed as they were most likely multi tabling. The other 2 people go by the online names "riverpaigow" and "prosvetlenny". If anyone knows how I can get them a message that would be great. Or if your skeptical and want to see the pics of the hand I would be glad to send them to you. Its possible that you all know about this or dont care or think the amount is too small to raise a stink about but the fact remains Pokerstars is awarding pots to losing hands and everyone should be concerned to some degree about this. I have witnessed this on multiple occasions and contacted Pokerstars about this is was ignored which I expected.
 
toots babos

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Post proof please
 
DaveE

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I clicked on a cash game table on Pokerstars on May 13/2018 and just happened to witness a losing hand being awarded a 3457. USD pot. I dont think the other 2 people at the table even noticed as they were most likely multi tabling. The other 2 people go by the online names "riverpaigow" and "prosvetlenny". If anyone knows how I can get them a message that would be great. Or if your skeptical and want to see the pics of the hand I would be glad to send them to you. Its possible that you all know about this or dont care or think the amount is too small to raise a stink about but the fact remains Pokerstars is awarding pots to losing hands and everyone should be concerned to some degree about this. I have witnessed this on multiple occasions and contacted Pokerstars about this is was ignored which I expected.


If Pokerstars is awarding pots to losings hands it's a big deal to everyone.

Tbh I don't believe that it happens but proof can change my mind obv.
 
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shadowbot

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If you let me know how to contact you I will send the pics and you will be shocked. I have witnessed this on multiple occasions by the way and pokerstars ignored me. I dont know how to post pics on this site but if there is a way I would like to post them for everyone to see.
 
leogetz79

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i think you should post the proof too.
 
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shadowbot

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I dont know how to post pictures on this site so if there is a way let me know and I will post it so everyone on this site can see it and share it with everyone they know. I have pictures I took with my tablet of the computer screen and can post them if there is a way or send them to anyone that will provide some way to get the pics to them and you can post them. I knew everyone would be skeptical but I am 100% serious. You wont believe it until you see it. Thanks
 
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andrewj50050

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screenshot would make things a lot easier, its possible to use site like tinyurl to upload forum code and paste in here
 
MattRyder

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If Pokerstars is awarding pots to losings hands it's a big deal to everyone.
I wish! It's never happened to me despite my frequent prayers to the poker gods.
 
toots babos

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Someone please take the time to explain how to upload pictures so we can see some proof :)
 
terryk

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Someone please take the time to explain how to upload pictures so we can see some proof :)
If he doesn't even know How to post something,his knowledge is already in question.I would bet he's just confused,,,, :cool:
 
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terryk

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and he can send it to somebody who knows how to post,but he's hasn't bothered to do that either,,,, :dontknow:
 
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I dont tweet, use facebook or just about any other forms of electronic communication. I work at home on an acreage and dont have much need to communicate with a lot of people nor do I want to. I am here to bring to your attention something that I have seen on a number of occasions and contacted pokerstars about it and have the e-mails still to prove it and was ignored as you would expect. I tried posting the picture and it was far too large for the page and I dont know how to resize it. I have sent many pics via e-mail and never had to resize them and same for texting. So therefore I dont know how to do it. If your so skeptical you should send me your e-mail and I will send you the pics right away. And yes I dont know what a troll is. So rather than being a hater post the pic for me and you all will be very surprised.
 
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You guys are not really paying attention. I already said if someone will send me there contact info I will send it to them and they can post it. No one has given me the info yet. so it has not been posted. VERY simple. And I have never used my e-mail to send money and would have to ask someone if it became necessary. Not everybody is glued to their devices.
 
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terryk

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I dont tweet, use facebook or just about any other forms of electronic communication. I work at home on an acreage and dont have much need to communicate with a lot of people nor do I want to. I am here to bring to your attention something that I have seen on a number of occasions and contacted pokerstars about it and have the e-mails still to prove it and was ignored as you would expect. I tried posting the picture and it was far too large for the page and I dont know how to resize it. If your so skeptical you should send me your e-mail and I will send you the pics right away. And yes I dont know what a troll is. So rather than being a hater post the pic for me and you all will be very surprised.
Lol,i don't hate ya kid,just don't believe you.:pAs far as getting my e-mail address,i'll pass.Have yourself a great day Mr.bot :top:
 
S

shadowbot

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Then just tell me how to resize the pics so they can be posted. That would be fine as well. I dont need your e-mail, just instructions. I clicked on the editing button and tried to attach the file but the pics were so big you could only see 1/4 of the picture. The Picture shows a player being given credit for a straight from 6-10 but there is no 7 on the board and he is holding As9c and the board is Q 6 8 3 10. It also credited riverpaigow with having JJ when there is no J on the board and he was holding AJ and prosvetkenny was holding Q8 and lost the hand when he was the winner of a 3457 USD pot. And this is not the first time I have seen this.
 
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bruno13xs

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to send you just click where I scored choose the file to upload and send Card
 

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bruno13xs

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the only problem I had on PokerStars was the delay to connect, that you said to me do not have any logic
 
S

shadowbot

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https://i.imgur.com/j72UOxo.jpg

And if you read the dialogue box it credits prosvetlenny with holding 3 queens when he is holding one and there is only one on the board. And I have seen this happen a number of times not just once. I think why it not noticed more often is so many players grind multitables and just move from table to table so fast they miss it.
 
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shadowbot

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The Picture shows a player being given credit for a straight from 6-10 but there is no 7 on the board and he is holding As9c and the board is Q 6 8 3 10. It also credited riverpaigow with having JJ when there is no J on the board and he was holding AJ and prosvetkenny was holding Q8 and lost the hand when he was the winner of a 3457 USD pot. And this is not the first time I have seen this. The reason I came here was to show the pics after Pokerstars told me basically I wasnt smart enough to understand Algorithms and how a software platform works. So I told them I beg to differ and also told them in an e-mail I was going to post it on the net so people could see their unwillingness to acnowledge there was a problem. So here I am.
 
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terryk

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https://i.imgur.com/j72UOxo.jpg

And if you read the dialogue box it credits prosvetlenny with holding 3 queens when he is holding one and there is only one on the board. And I have seen this happen a number of times not just once. I think why it not noticed more often is so many players grind multitables and just move from table to table so fast they miss it.
Yea,i know when i muti-table,i don't notice losing $1000 pots!!:eek: Your hilarious dude! :dancing2:
 
iwont20

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Prosvetlenny plays Omaha, it's really easy to find cause his nickname is easy to read if you know Russian. And even in your screenshot it's seen in the background that it's Omaha table. Why you have only two cards in your screenshots I don't know and don't really want to know :rolleyes:
 
8bod8

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Very interesting, something is wrong, either.
- in NL
- in Omaha playback
- ...
hopefully to be continued
 
DaveE

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Very interesting, something is wrong, either.
- in NL
- in Omaha playback
- ...
hopefully to be continued

Yeah, looks like a playback or lag issue.

The hand number could maybe be figured out? Looks like 180287727208?

Untitled2
 
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