Check out our HM2TV widget for videos showing information on various features. We have a few in different languages. Also, you can click any blue ? in HM2 and bring up our interactive FAQ for that feature.
We have a support member from the Netherlands
, so if you email us, ask for patvs and type in Dutch if you are more comfortable.
There is most likely a setting that is wrong if it is taking that long to get stats to show.
Please follow the instructions in the following FAQ and reply back with the answers to the 12 questions in that FAQ. Those answers should help us quickly identify your issue, skipping questions will just mean we have to ask again in the next email and will delay the resolution of the issue - http://hm2faq.holdemmanager.com/ques...es+not+work%3F
Alternatively you can use our Priority Support Tool which often resolves the issue and it will ask you relevant questions and at the end it will forward us the answers if you couldn't resolve it - http://www.holdemmanager.com/store/priority-support/ - look for the 'HUD is not working' topic. Requests via the priority support tool receive higher priority than normal emails.
Please email firstname.lastname@example.org
with a link to this thread.