Norton Trojan alert on ACR, BC, Ignition

A

audacity

Rock Star
Silver Level
Joined
Dec 4, 2014
Total posts
146
Chips
0
While I do choose 'ignore' and 'restore' - when I install ACR, BC (WPN skins) and ignition, I get a trojan alert.

I sometimes wonder if these sites have a back door so they CAN see perhaps what 'processes' you are running?

I don't use HUD's or any third party software but I do so wonder why Norton alerts on a trojan for lots of poker software in general.

Anyone have any thoughts on why these alerts might pop up?

I don't mean to scare anyone here, I think the software from ACR/BC and Ignition is 'safe' but I so rarely ever see any such warning when installing software.

I'm running Windows 10 but I used to see this on older versions too.
 
A

ACR Rep

AmericasCardroom Rep
Silver Level
Joined
Nov 22, 2012
Total posts
5,660
Awards
1
Chips
0
audacity said:
While I do choose 'ignore' and 'restore' - when I install ACR, BC (WPN skins) and Ignition, I get a trojan alert.

I sometimes wonder if these sites have a back door so they CAN see perhaps what 'processes' you are running?

I don't use HUD's or any third party software but I do so wonder why Norton alerts on a trojan for lots of poker software in general.

Anyone have any thoughts on why these alerts might pop up?

I don't mean to scare anyone here, I think the software from ACR/BC and Ignition is 'safe' but I so rarely ever see any such warning when installing software.

I'm running Windows 10 but I used to see this on older versions too.
Click to expand...


This antivirus in the major of cases, notify that alert. In case of WPN skins try to do an exclusion on the antivirus setting (only for the WPN files in specific). If you need more details please contact directly with the Norton antivirus CS department.
 
A

audacity

Rock Star
Silver Level
Joined
Dec 4, 2014
Total posts
146
Chips
0
I didn't comprehend that - the deficit may be my side.

Could you reword that?
 
A

audacity

Rock Star
Silver Level
Joined
Dec 4, 2014
Total posts
146
Chips
0
"This antivirus in the major of cases, notify that alert. "


That first sentence threw me - it doesn't seem valid grammatically


Are you by any chance an employee of ACR?


Either way- it might just be English isn't your first language and that's all good - but if you could elaborate... I wasn't able to derive any value from your response other than - contact Norton - which completely deflected any accountability to ACR...


seems a bit - strange to me is all
[FONT=NotoSans, Lato, arial, sans-serif]
[/FONT]
[FONT=NotoSans, Lato, arial, sans-serif]
[/FONT]
 
okeedokalee

okeedokalee

Glory To Ukraine
Loyaler
Joined
Feb 3, 2008
Total posts
5,568
Awards
22
NZ
Chips
771
Norton tries to quarantine ACR, I just bring it back.
If you are thinking that this"trojan" some how affects your game, that is up to you.
Personally I get my best results on ACR and enjoy what the site has to offer.
 
R

Roger1960

Legend
Silver Level
Joined
Nov 13, 2007
Total posts
1,376
Awards
1
Chips
0
I haven't had any good runs on the site, too many crazies for me. I do get the same responses from Windows Defender. I can tell it to ignore, but it still attacks the site.

Windows is I feel starting to delve too deep into my doings. I am thinking seriously of going straight linux on all I have.
 
Shady Slim

Shady Slim

Legend
Silver Level
Joined
Mar 31, 2018
Total posts
1,391
Awards
1
Chips
1
Roger1960 said:
I haven't had any good runs on the site, too many crazies for me. I do get the same responses from Windows Defender. I can tell it to ignore, but it still attacks the site.

Windows is I feel starting to delve too deep into my doings. I am thinking seriously of going straight Linux on all I have.
Click to expand...

Good luck with that! You won't be running any poker room software on Linux. Need a Windows OS to run the software.

audacity said:
I didn't comprehend that - the deficit may be my side.

Could you reword that?
Click to expand...


Yeah, I felt the same way when I read it.


Norton AV flags the ACR software and sends a notification in most cases. This affects all WPN skins like ACR and BCP. You will need to add an exclusion for the software in the AV settings.
 
AlexStar1981

AlexStar1981

Rock Star
Silver Level
Joined
Jun 16, 2018
Total posts
354
Chips
0
This happens with almost every poker software. Probably because there are special algorithms that anti-viruses take as a threat. But I have just Windows defender and it never found!
 
cskwin

cskwin

Rock Star
Silver Level
Joined
Dec 24, 2016
Total posts
109
Chips
0
You should mention what is the exact message so that we can come to solution. can you post the detailed report on Norton about the threat so that we can guide the members either to allow as exceptions list.
 
milka1605

milka1605

Legend
Loyaler
Joined
Jun 1, 2014
Total posts
2,184
Awards
2
Chips
122
At me for example there is an antivirus program ESET. He, too, sometimes during the installation of programs warns about the probability of infecting a computer by intruders. Sometimes this is due to a lack of license in the program or if it is overdue. I do not pay attention to this. If a hacker wants to make your smart fridge an enemy.
 
D

danielcai

Rock Star
Silver Level
Joined
Jun 17, 2018
Total posts
122
Chips
0
Some antivirus software sends alerts to almost any software you are going to install. I guess these sites with so much users playing won't be trying to shut down your computer, they make profits of people playing on their sites
 
Ignition Poker - Ignition Casino
Top