DON'T GET HOLDEM MANAGER 3!
Hi
I play only SnGs and MTTs. 2 months ago, I got Holdem Manager 3 and started using it.
Immediately, I discovered bug after bug.
Here's a list of some of all the bugs that plagued me:
- HM3 didn't automatically and consistently capture the correct tournament information.
- Frequently, but not always, the MTTs were captured as STT (single table tournaments)
- SnGs were captured as MTTs.
- The tournament result did not always register (I finished "0").
- The net profit didnt calculate correctly.
- The graphs frequently - but not always - didn't update when I applied a filter
- The report filter didn't yield the correct output
- The customizable colors in the HUD didn't consistently work. It could even be that it worked on one table but not the one next to it...
- Stats for the configurable HUD were mislabled. Drove me nuts as I couldn't understand why I didn't get the expected outcome.
Within the first two months, I had opened 7 tickets. I started every day, not by going over my previous days' plays and lessons, but by replying to and open more tickets. It was really frustrating and I found myself starting every poker session angry. Not a good mindset...
Support was quick to respond, but didn't solve the issues. One guy in particular never even seem to actually read and understand my problem but gave answers to some other problem. Again, very frustrating.
The only redeeming factor for HM3 was that I got a partial refund, but I still wasted $60 on this bug-infested software. Don't make the same mistake as me.