Holdem manager HM Cloud

sunirico

sunirico

Visionary
Silver Level
Joined
Nov 2, 2014
Total posts
966
Awards
12
Chips
0
I don't see any category for discussions on poker software tools so I guess this will do.

What are your thoughts on holdem managers decision to redevelop their poker hand history database and hud software into a cloud based online service called HM cloud?

HM cloud is replacing the desktop software client they have already discontinued the iphone App and I believe no more development will be done for the windows based application HM2. They also mentioned that support for Mac OS X will only be considered once development on HM cloud is complete.

Basically you wont license software from them anymore instead you will be licensed to access the new application on their web site through a web browser. A small client app which facilitates the HUD functionality and synchronization of your hand histories has to be installed and runs on your local computer. All histories will be uploaded to the online server as the central database and all the processing required to generate reports etc are done by the server and accessed through your web browser.

We already have several sites tracking our results at the poker rooms, arguably an invasion of privacy but thank the poker gawds they don't have our hand histories as well. I don't know if there are others that feel the same as I do but my hand history is private and I am not willing to share this information in the cloud. Where villains may gain access to it, say what you like the possibility will always be there. No matter how secure it is from an end user perspective someone has access to the raw database and this can be exploited. Imagine anyone can come look over your shoulder as you play your hand hole cards exposed, until the end of days.

The company is simply referred to as PASG in the end user license agreement, who are these people? Why would we trust this software vendor with our data, have they been known to be trustworthy where it comes to making your data available to others? I'm not arguing that it's a bad choice from a software development and user accessibility perspective but did they actually consult their user base (customers) on whether they want a cloud service or not? This alone may lead to their demise if no one adopts the new service. I wonder if poker players actually understand the implications? Is this just a ploy to start collecting everyone's hand histories?

Personally, as much as I prefer HM to PT(Poker Tracker the other database and hud software) there is no way I am sharing my complete hand histories with a company on the internets and pay them for the privilege. How do you feel, share your thoughts, please? Who currently uses Holdem Manager, did you use HM1 and are you upgrading your software to the cloud service? What are your views around uploading your hand histories to the cloud?
 
Last edited:
HoldemManager

HoldemManager

Official HM Representative
Silver Level
Joined
Feb 27, 2014
Total posts
550
Awards
1
Chips
29
Hi sunirico

I understand your concerns and appreciate the opportunity to clarify a few things.

We are committed to keeping each customers HM Cloud hand data private and not sharing user hands with any 3rd party.

Having said that . . .

1. HM Cloud is an OPTIONAL Beta product. No HM2 user is required to store any hands in HM Cloud.

2. Even after HM Cloud exits Beta, HM2 users WILL NOT be required to store their hands in HM Cloud.

3. The HM Cloud Beta platform is NOT intended to be a substitute for HM2. It is considered an "optional companion platform".

Thanks

Jim Varnon
 
sunirico

sunirico

Visionary
Silver Level
Joined
Nov 2, 2014
Total posts
966
Awards
12
Chips
0
Thank you for clarifying Jim, it is already reassuring hearing a response from the horses mouth so to speak.

If I may ask a few additional questions:
What about new features requests, where can they be made and is there plans for HM3 (local database)?

I guess what I am asking is whether you are still committed to the desktop environment and incorporating additional poker rooms as they appear?

What about HM2 for Mac OS X?
 
HoldemManager

HoldemManager

Official HM Representative
Silver Level
Joined
Feb 27, 2014
Total posts
550
Awards
1
Chips
29
Thank you for clarifying Jim, it is already reassuring hearing a response from the horses mouth so to speak.

If I may ask a few additional questions:
What about new features requests, where can they be made

We have a single forum currently for HM Cloud here - http://forums.holdemmanager.com/hm-cloud-general-support/

Eventually we may make a separate sub-forum under for HM Cloud Featre Requests but for now anything HM Cloud related should be asked there.


and is there plans for HM3 (local database)?

HM3 is still in it's early stages of development. Only 1 full time developer is dedicated to HM3 platform currently. HM3 is not something that will be released in the near future and the resources it requires will not be a constraint on HM2.


I guess what I am asking is whether you are still committed to the desktop environment and incorporating additional poker rooms as they appear?

Our company remains committed to desktop development at this time. We have a long history of incorporating new poker rooms when the situation allows, we do not expect that to change.


What about HM2 for Mac OS X?

A determination on the future of Mac for HM2 will be made after the HM Cloud launch. We are going to first evaluate the Mac for HM Cloud Alpha which will soon be released. If you want to use HM2 on a MAC you will need to use something like Parallels or BootCamp so you can install Windows for playing poker.

Fozzy71
Customer Support
 
sunirico

sunirico

Visionary
Silver Level
Joined
Nov 2, 2014
Total posts
966
Awards
12
Chips
0
Thank you Jim for the clarifying these concerns.

We have a single forum currently for HM
HM3 is still in it's early stages of development. Only 1 full time developer is dedicated to HM3 platform currently. HM3 is not something that will be released in the near future and the resources it requires will not be a constraint on HM2.

Is it a question of resources or budget? I am currently between projects if you need a hand.

Our company remains committed to desktop development at this time. We have a long history of incorporating new poker rooms when the situation allows, we do not expect that to change.

This is great to hear!!! I notice poker mira has finally incorporated a database of hand histories which can be stored locally which is a good start to get that incorporated into the fold. Yet it seems many are moving to browser based portals which is of course sandboxed from accessing the local filesystem so another work around will have to be sought.

A determination on the future of Mac for HM2 will be made after the HM Cloud launch. We are going to first evaluate the Mac for HM Cloud Alpha which will soon be released. If you want to use HM2 on a MAC you will need to use something like Parallels or BootCamp so you can install Windows for playing poker.

I am using vmware fusion, don't know if you are familiar with their "unity" feature. Basically it captures the windows in the virtual machine and cloaks them individually onto mac os x. This allows you to multitable again as the Apps in the vm are not trapped within a single view port.

Holdem manager works great whereas FT seems to take a larger transparent area around the tables which reveals the windows desktop background and rather annoying.

The problem with this setup is that HM only tracks the windows apps and not the mac applications. Running pokerstars as a native app is much better than running the windows version in the vm. It would be nice to have a single solution across the board.
 
sunirico

sunirico

Visionary
Silver Level
Joined
Nov 2, 2014
Total posts
966
Awards
12
Chips
0
HoldemManager

HoldemManager

Official HM Representative
Silver Level
Joined
Feb 27, 2014
Total posts
550
Awards
1
Chips
29
I am using vmware fusion, don't know if you are familiar with their "unity" feature. Basically it captures the windows in the virtual machine and cloaks them individually onto mac os x. This allows you to multitable again as the apps in the vm are not trapped within a single view port.

Holdem manager works great whereas FT seems to take a larger transparent area around the tables which reveals the windows desktop background and rather annoying.

The problem with this setup is that HM only tracks the windows apps and not the mac applications. Running pokerstars as a native app is much better than running the windows version in the vm. It would be nice to have a single solution across the board.

I'll address this since it is a Support question. I am not familiar with the way Fusion operates. I only tested it for a short time, and used it as a traditional virtual machine. I did run Parallels in a similar fashion as to the way you seem to be describing this. When I opened a Windows program, it would run Windows in the background, and the program would just run inside Mac OS.

I think the problem is that the hand histories and HM files are in the Windows OS, which is not accessing the Mac OS. So it's not able to overlap the HUD, and I do not see that this would ever be possible. HM, Postgres, and sites interact in a way that is a lot different than your typical program, and it makes it harder to run it using that setup.

udbrky
Customer Support
 
Live Dealer Holdem - Texas Holdem Poker Rules
Top