HM2 "Prohibited Version" not working at Zoom on PokerStars

6

6bet me

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I paid $100 US for Holdem Manager 2 and it has never worked for me on Zoom poker (pokerstars) which is the main format I play. It works on every other format (normal cash tables, SnG's, MTT's, etc.), just not Zoom. It keeps track of my stats and wins/losses, but it always says "Waiting for hands..." ingame, meaning I can't get any information about the villains' VPIP/PFR as I'm playing and I have to rely solely upon notes which I typed out. How can I fix this?

In addition to this, I recently received a message from PokerStars saying that my version of HM2 is "prohibited". This happened whilst I was playing 4 tables of 2NL Zoom with HM2 running. Does this mean I have to pay another $100 US for a new HUD? Or can I get it updated for free?

j6l9n7.png
 
WVHillbilly

WVHillbilly

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I paid $100 US for Holdem Manager 2 and it has never worked for me on Zoom poker (PokerStars) which is the main format I play. It works on every other format (normal cash tables, SnG's, MTT's, etc.), just not Zoom. It keeps track of my stats and wins/losses, but it always says "Waiting for hands..." ingame, meaning I can't get any information about the villains' VPIP/PFR as I'm playing and I have to rely solely upon notes which I typed out. How can I fix this?

In addition to this, I recently received a message from PokerStars saying that my version of HM2 is "prohibited". This happened whilst I was playing 4 tables of 2NL Zoom with HM2 running. Does this mean I have to pay another $100 US for a new HUD? Or can I get it updated for free?

j6l9n7.png

Just click the Check for Update button or you can get the update for free here: http://www.holdemmanager.com/store/downloads-manuals.php

Look for the link that says if you already have it installed.
 
Daniel72

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You shouldn´t pay anything for this stuff anymore, it`s considered cheating software and i m glad, PokerStars bans all this crap.

Lets play real and fair poker with good observations & maybe some notes.
 
6

6bet me

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Just click the Check for Update button or you can get the update for free here: http://www.holdemmanager.com/store/downloads-manuals.php

Look for the link that says if you already have it installed.

Every time I try to download it, the download fails. I don't know if it's just my internet or if there's something wrong with it.

You shouldn´t pay anything for this stuff anymore, it`s considered cheating software and i m glad, PokerStars bans all this crap.

Lets play real and fair poker with good observations & maybe some notes.

Are you serious? How do you even get 1k+ posts on an online poker forum and be this vehemently against the use of HUDs?

I'll stop using a HUD when everyone else stops. That way, I'm not at a disadvantage.
 
HoldemManager

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This indicates that something is blocking the connection to our server.

Please see this FAQ - http://hm2faq.holdemmanager.com/questions/3253/How+to+repair+Windows+files#winsock

If you continue to have problems:

This is most likely either an antivirus or firewall, or a proxy setting. Please see this FAQ to fix AV issues - http://hm2faq.holdemmanager.com/questions/1052/Windows+Firewall+{47}+Defender+Problems#7881

Please see this FAQ to alleviate any security bottlenecks - http://hm2faq.holdemmanager.com/questions/2561/Set+Correct+Permissions+on+files+and+folders+HM2+use

Even if you have not changed the Proxy settings, another program may have. Please see this FAQ for more information:
http://hm2faq.holdemmanager.com/questions/881/I+Can+Not+Activate+or+Register+Holdem+Manager#proxy

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support?

Please zip and email the requested files via the 'Contact Support' link here - https://support.holdemmanager.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

udbrky
Customer Support
 
WVHillbilly

WVHillbilly

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You shouldn´t pay anything for this stuff anymore, it`s considered cheating software and i m glad, PokerStars bans all this crap.

Lets play real and fair poker with good observations & maybe some notes.

This post couldn't be more wrong. It's still completely within the Stars ToS.
 
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