This is a discussion on HM2 free trial within the online poker forums, in the Poker Software & Tools section; Just downloaded the HM2 free trial, I thought that it was meant to give me stats on my players but all the numbers kept saying
Just downloaded the HM2 free trial, I thought that it was meant to give me stats on my players but all the numbers kept saying 0? Am I going to have to play to build up a hand history or is there somewhere o can download them? (Preferably free)
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It sounds like your site is not set up.
Please follow the instructions in the following FAQ and reply back with the answers to the 12 questions in that FAQ. Those answers should help us quickly identify your issue, skipping questions will just mean we have to ask again in the next email and will delay the resolution of the issue - http://hm2faq.holdemmanager.com/ques...es+not+work%3F
Alternatively you can use our Priority Support Tool via the 'Contact Support' link here - https://support.holdemmanager.com/support/category/1/93 - which often resolves the issue and it will ask you relevant questions and at the end it will forward us the answers if you couldn't resolve it look for the 'Heads-Up Display (HUD) Issues' topic. Requests via the priority support tool receive higher priority than normal emails.