re: Poker & HEM2 - not recognizing my licence - Resolved
The HM registration servers were down for a few hours starting at 4AM GMT today. The problem was not resolved until the server was reset at 11 AM GMT.
We sincerely apologize for our delay in response to this situation. Specific protocols in place for alerts failed to happen coupled with an unfortunate few hour gap in coverage on our support desk that coincided with the time frame. We are working now to ensure that this does not occur again.
If you have not already done so please try running Holdem Manager again.
If you continue to have problems, please try all the steps on this FAQ - http://hm2faq.holdemmanager.com/ques...Holdem+Manager
If you continue to have registration issues, please send your Reg.log and log.txt files as explained at the end of the FAQ link.