HEM1 and tournaments

AugustWest

AugustWest

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Oct 10, 2011
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For some reason HEM1 will grab the HH and display a HUD, but it never shows up under the tournament results in HEM1.
I can see it archiving the hand history in my Dropbox and the xml file is there, but no results show in HEM.
This is on Carbon and the version is 1.13.10 I think. Anyone else have this problem?
 
RDB

RDB

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*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+{47}+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+&+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips

If you continue to have problems, please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).
 
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