Hem not tracking some games

P

Pokertron3000

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I have a problem with hem not tracking some of my sngs, anyone else have this issue and do I fix it.
 
absoluthamm

absoluthamm

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Is it not tracking them at all or are they just not showing as being completed?You can see if you click the "Not Completed" button and see games in there, they will show up as grey I believe. This happens with Step tournaments sometimes or other satellites because the game doesn't play down to a winner, it just abruptly ends.
 
JOEBOB69

JOEBOB69

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I belive i had this same problem when i was mass tabling those Stars DrN's.
 
_dogmeat

_dogmeat

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See if you don't have any filters set up. I was wondering the same thing today and then I saw I had filtered for SNGs only from $2 to $10, removed that and everything was fine.
 
Worak

Worak

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HEM has a tendence not to track carbon games correctly (wrong buy-in, no finishing flag, no winnings) - I have to edit the data manually which sucks.
 
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Pokertron3000

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No its not coming up when I click not completed, I make sure not to leave before it says I am done either so for some reason they are not showing up on some pokerstars games. I guess I will have to enter manually tomorrow and then try and fix, on the plaus side it says I am in more profit than I should be, wahey!
 
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