This is a discussion on Hem not tracking some games within the online poker forums, in the Poker Software & Tools section; I have a problem with hem not tracking some of my sngs, anyone else have this issue and do I fix it.
Is it not tracking them at all or are they just not showing as being completed?You can see if you click the "Not Completed" button and see games in there, they will show up as grey I believe. This happens with Step tournaments sometimes or other satellites because the game doesn't play down to a winner, it just abruptly ends.
13th June 2011, 10:07 PM
Poker at: Play Time
I belive i had this same problem when i was mass tabling those Stars DrN's.
13th June 2011, 10:12 PM
Online Poker at: Full Tilt
See if you don't have any filters set up. I was wondering the same thing today and then I saw I had filtered for SNGs only from $2 to $10, removed that and everything was fine.
13th June 2011, 10:16 PM
Poker at: many
Game: any game
re: Poker & Hem not tracking some games
HEM has a tendence not to track carbon games correctly (wrong buy-in, no finishing flag, no winnings) - I have to edit the data manually which sucks.
14th June 2011, 12:40 AM
Online Poker at: Stars
No its not coming up when I click not completed, I make sure not to leave before it says I am done either so for some reason they are not showing up on some pokerstars games. I guess I will have to enter manually tomorrow and then try and fix, on the plaus side it says I am in more profit than I should be, wahey!