HEM not grabbing aipf hands

I Sell Propane

I Sell Propane

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Aug 13, 2018
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The issue only seems to be on all in pre flop hands. My HEM 2 doesn’t seem to be tracking these hands. All other hands are being imported correctly, does anybody have any ideas what may be happening? I play on ACR
 
HoldemManager

HoldemManager

Official HM Representative
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Feb 27, 2014
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Please update to this version
http://www.holdemmanager.com/Downloads/Hm2AutoUpdate_8660.exe


Please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: C:\HM2Archive\2016\07\31).

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then click 'Share' > 'Create Link' > Copy Link' and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com or google drive.
 
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