with a description of what you need help with, and your availability over several days in GMT. here is our prerequisites:
Please let us know when you are available in GMT time. Please remember that we schedule a couple days in advance and need to fit into our schedules. So give us a few days' range of times and notice.
This link will help you convert your time.
Please read this important information before our teamviewer session. We cannot do the teamviewer session until all those issues are addressed below:
1 Make sure you have updated your windows using the Windows Update feature http://www.update.microsoft.com/windowsupdate/v6/thanks.aspx?ln=en&&thankspage=5 Please keep checking for updates until windows shows twice five minutes apart that there are no more updates.
2 Make sure Holdem Manager is updated to the latest version http://www.holdemmanager.com/store/downloads-manuals.php
3 Please make sure you have access to a good connection, we cannot provide support on really slow connections
4 - Please allow us full access otherwise it slows down the speed at which we can fix the issue
Please download this version, it's the only one compatible with our version.
After the meeting is set up, then
Please email the ID and password 5-10 minutes before.