Cash hands not showing in PT4

Blobweird123

Blobweird123

CC's very own Dead Head
Silver Level
Joined
Oct 20, 2012
Total posts
2,468
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Just purchased Small Stakes PT4 and I noticed my tourny hands imported just fine but it shows nothing for cash. Its from Carbon btw. Any ideas?
 
PokerTracker

PokerTracker

Official PT4 Representative
Silver Level
Joined
Sep 8, 2011
Total posts
725
Awards
1
Chips
69
Just purchased Small Stakes PT4 and I noticed my tourny hands imported just fine but it shows nothing for cash. Its from Carbon btw. Any ideas?

You are not providing enough information for us to give qualified help in this forum, perhaps it is because the stakes you are playing are bigger than .50/1, perhaps you are using the wrong active player name, or perhaps you have a filter enabled (click Return to Root if this text appears at the bottom of the screen). If none of these suggestions solve your issue, please create a support ticket on our website and we can help there:

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