Karozi615
Visionary
Silver Level
Obviously, sometimes the third party processors that even reputable sites like Bovada use can have shady tactics. In other words, bovada didn't take anything from me, the people who process their deposits did (whether intentional or not, who knows)
Anyhow, I just wanted to see if anyone else had an issue with this recently or if it's an isolated case? Also, I contacted customer service today. My expectation is that they will promptly apologize and credit me the funds either back to my card or on my account with the site. I already sent them my bank statement, which very clearly illustrates the phantom charge. I'm Giving them the allotted 24-48 hours to respond with an update and I'll let you guys know how it works out.
Anyhow, I just wanted to see if anyone else had an issue with this recently or if it's an isolated case? Also, I contacted customer service today. My expectation is that they will promptly apologize and credit me the funds either back to my card or on my account with the site. I already sent them my bank statement, which very clearly illustrates the phantom charge. I'm Giving them the allotted 24-48 hours to respond with an update and I'll let you guys know how it works out.