Spin32poker withdraw

Hello from Russia!

I need you help.

I played in Spin32poker (part of Merge group). It delays my payout ($240, btw) to moneybooker acconut. The official statement says that withdraws to e-wallets take 3 days, I can't get money for 2 weeks. Support increases timeframe of payout every time we talk. It is 15 buisness days for today.

So does somebody have a successful expirience of Spin32 pay out?

Thank you

Never had a problem with any of the merge sites including Spin32. Ususally when you make your 1st withdrawal from any of them they ask for ID and it takes a while. After theat it usually takes no more the a couple of hours.

They don't requier to send documents. The status of my withdraw is "manual approval requred" for two weeks and nothing happens. Support says that they have problems because of increasing amounts of paying out. And timeframe of withdraw inscreases day by day.

So I'm nervous...

Stick with full tilt and pokerstars.. That would be my suggestion. As to your problem. I cant help. Sorry. Never even heard of that site. If you get your money put it on Full tilt or pokerstars and you will never again have this problem

Thank you for your replays!

P.S. And I'm sorry for my English.

So it's time to say "Avoid Spin32"

The last letter from support said that the company has been changing the payment system, that's why all Merge sites delay pay-outs.
So this is my last talk to live support about timeframe of starting pay outs.

Please wait for a site operator to respond. You are currently customer 1 in queue.
Hello, my name is Michael Atkins. I'll be assisting you today.
me: Hello!
Michael Atkins: Hello Ekaterina.
me: So should i repeat my questions?
Michael Atkins: We are actually catching up with this delay, we are expecting for everything to be back to normal within the next couple of weeks.
me: next couple of weeks??? but casino still accepts payment
so it means that the system works
Michael Atkins: That is correct, the system is currently working we just need to process the pending payouts that are in the queue.
me: I see. It seems there is no chance to get money at all.
Michael Atkins: We are surely processing withdraws, they are just taking a little longer than usual.
dioksidy: i understand this. but poker room accepted my deposit immediatly, and i have been waiting fow pay out for 3 weeks. and if i'm lucky i'll get my money in next couple of weeks
so what is your usual time? ages?
Michael Atkins: Deposits work with a different system, however this is a very reliable company and I can assure you that you will get your funds.
Michael Atkins: Unfortunately I do not have a specific time frame for you.
dioksidy: so never)
dioksidy: thank you. i will try to forget about spin32)))
Michael Atkins: I am sorry to read that.
Michael Atkins: We will do our best to get you your funds as soon as possible.
dioksidy: it seems poker room never does it)))

Withdrew from Spin32 last month
From request to neteller, 3 days

t1tpfdc said:

Withdrew from Spin32 last month
From request to Neteller, 3 days

Click to expand...

Well, this consoles myself. Mat be I still have a chance. Frankly speaking I don't like to think that a good poker site can be a ripper.
But I'm very nervous after reading this article.
http://www.gambling911.com/gambling-news/poker-nordica-latest-merge-room-not-paying-120109.html

ekaterinak said:

Well, this consoles myself. Mat be I still have a chance. Frankly speaking I don't like to think that a good poker site can be a ripper.
But I'm very nervous after reading this article.
http://www.gambling911.com/gambling-news/poker-nordica-latest-merge-room-not-paying-120109.html

Click to expand...

Well that news is like 6 months old but it still makes me wonder what kind of changes do they(merge network) have to be going through that lasts longer than half a year.

There is always hope!

In 'cleaning up' some old sites where i rarely play any more...
Another Merge network site, Aced, I requested withdrawl there 4 May
Had in fact even forgotten about it
Got email from them yesterday requesting id documents (4 May to 5 June!)
I immediately sent the documents, and the money was in Netteller within 4 hours!

Requested withdrawl from Carbon on 23 May (they already had my id)
Money was in Neteller 5 June

I'm happy to say that Spin32poker transferred money successfully.
I'm really glad, that I suspected this company in all sins unfairly.

Merge forever

And my thanks goes to all the members of this forum, who gave me moral support.

ekaterinak said:

I'm happy to say that Spin32poker transferred money successfully.
I'm really glad, that I suspected this company in all sins unfairly.

Merge forever

And my thanks goes to all the members of this forum, who gave me moral support.

Click to expand...

just did a withdrawal from carbon pretty much same deal to my ewallet and took 18 days for it to get approved and 5 days to get to my account
went thru 4 times to support got the run around that the timing is off from thier cashiers lol did get it though like pulling wisdom teeth though . next time probabbly just trade someone for other sites it would be quicker