H
honnesty in poker
Rising Star
Bronze Level
Hi there,
I want to report my strange experience with PlayersOnly. I deposit some funds at PlayersOnly (but not part of any bonus program) and after 2 weeks I made up +/- 80 USD winnings.
Then suddenly my account was closed by PlayersOnly because of my "behaviour". I do not have further explanation. Ok, have to accept this, it's their free choice. :icon_sant
BUT they only accept to refund my initial deposit (so far I haven't got any refund...) and not the outstanding balance at the moment the account was definitely closed. Honnestly I do not understand such a decision. This means that the site can at any moment close your account and refuse to pay out the net winnings you made. In the beginning I thought this was a joke or misunderstanding, but no...
Does anyone had a similar experience ?
I want to report my strange experience with PlayersOnly. I deposit some funds at PlayersOnly (but not part of any bonus program) and after 2 weeks I made up +/- 80 USD winnings.
Then suddenly my account was closed by PlayersOnly because of my "behaviour". I do not have further explanation. Ok, have to accept this, it's their free choice. :icon_sant
BUT they only accept to refund my initial deposit (so far I haven't got any refund...) and not the outstanding balance at the moment the account was definitely closed. Honnestly I do not understand such a decision. This means that the site can at any moment close your account and refuse to pay out the net winnings you made. In the beginning I thought this was a joke or misunderstanding, but no...
Does anyone had a similar experience ?