B
Balravens53
Rising Star
Bronze Level
Ok guys I'm new here on Cardschat but I have had something occur that has never happened before dealing with Bovada payouts via Checks. I have done extensive researching on the matter and haven't seen anything online on the topic yet, so this needs to be made aware. At 5pm this afternoon I received an unauthorized debit taken out of my CHASE account. The same account I've used a dozen times or more to deposit my payouts from BOVADA. At first, I thought I was hacked, until I got on the phone with the higher ups from Chase and was told by the International Collection Agency department that the check, from one of the banks, (that I can't remember now but was Canadian) had been closed. So, what has happened now is the amount of 125.10$ had been taken back out of my account by CHASE and now that money is lost in translation somewhere. I am wondering has anyone came across this before because I haven't seen anything on any forum anywhere. Furthermore, I obviously said nothing about the check being from Bovada, but knew immediately I needed to contact them so I did. Now besides the headache this has caused, I'm pretty happy with how the customer representative handled my situation, but it's a waiting game until I get the letter from Chase telling me what has happened to the check/bank account. Until then I am out 125$ BUT does this raise concerns in the future from US as customers about BOVADA? Any feedback or questions will be helpful thank you.