New Ignition Casino depositing errors, took money no poker $
this is a extension of the post I made in poker room thread I prob should of posted here..
this lady Tara threatened me and had a co worker call me and continue lie that I was going to be discontinued play because i owed bovada
lol, i owed bodog 20 dollar in 2006 and bovada was ok with that iv been doing business with them for a few years.
on top of that this ignition casino i deposited 6 times all declined, then next day $ out of my account all info is below from previous post...
Hi guys, I have been a member with Bovada for a few years now and bodog previous with no issues on deposit or cashing out.
However I deposited Monday night six attempts, three on each of my two major visa
debits, and all were denied, I wake up Tuesday morning, yesterday and find that 55 dollars has been taken out of my account!!
this is where it gets good....
I call up chase make a claim they say they have to wait for it to post as it was pending, I call merchant, ignition, and they say your bank chase is holding the funds waiting for us to " decline" transaction and that once they see that ignition declined it my money would be back into my account..
well to my surprise this morning the charge for 55 under news cut posted and is now final and no longer pending as if I recieved goods for it..
and Chase said they can not refund my 55 as it was not fraud I authorized purchase / but didnt get my money in my ignition account so im out 55 dollars now
also I called and asked to talk to a manager yesterday and they sent me to a
TARA in accounting who told me to calm down got very rude with me and even threatened to " PLACE ME ON BLACKLIST AND RESTRICT BUSINESS FROM ME" and to " WATCH WHO I WAS TALKING TOO "
in which when I called back to complain about this they told me they could not find the conversation even tho I gave them time and phone number I called from one rep called back as I requested him too after he investigated it 5 hours later and told me its " AN INTERNAL ISSUE BUT WE WILL NO LONGER BE DOING BUSINESS WITH YOU UNTIL YOU CLEAR YOUR DEBT WITH BOVADA IN 2006"
lol I owed bodog 20 dollars before bovada and I offered to pay them they said dont worry about it and just join bovada I called them on this I was very clear.
i called back they have no record of Tara saying that or of the rep calling me back and that the accounting team and them agree my account is in good standing.
i requested an answer for how Tara harrassed me.
now I was aggrivated but I wasnt over the line, how would you feel if 55 you deposit didnt come into your account and they are saying chase is holding it and chase is saying they are.
I depo anywhere from 20-200 every week to play for the past 2-3 years on bovada..
and the merchant ignition told me to call them back if the charge 55 posts and is not refunded to my account so that is the next step, any advice.. thanks for reading
figured I should let you guys know before you deposit.
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Today, 5:25 PM
Join Date: Sep 2015
Plays at: ACR
Kara in customer service suggested I send this email and wait 24-48 hours..
so we will see..
Keva in customer service was very pleasant to talk to and informed me about the actions that must be taken to have this situation rectified..
I attempted to deposit 55 on Monday night 6 times on two different debit cards visa 0131 and 9641 both declined on ignition and in morning yesterday Tuesday 0131 was charged 55.00
i called chase bank i called ignition both said the other party was holding funds, and ignition said if funds posted and were not refunded into account call back so I am and am now speaking Keva
because the transaction is no longer pending and chase will not credit me 55 dollars on this as it is a dispute with the merchant as I previously did business with you "bovada" and i authorized transaction.
attached is statement from bank