Originally Posted by Presence77
Hi everyone I'm new here. Have read through some of the threads and have collected some useful information.
Anyway I have a question regarding Absolute poker.
I deposited $400 to my Absolute Poker poker account through echeck.I've never had a problem. Apparently (this has happened 3 times to me in the past) my debit card was compromised. It had nothing to do with Absolute Poker but my bank would not let any transactions go through so my echeck deposits bounced I guess you could say. Of course I was not aware of this so while I was playing with the $400 I quickly increased it to $2,500.
When I found out about the banking issue I emailed Absolute Poker and told them about it. Explaining to them what happened and that it was my banks fault etc... I knew since I had made X amount of dollars that there would be no problem so I withdrew $1,000 and left the rest in there.
Few days ago I get an email from them saying my account is on hold and I owe them $400 and I can pay using a credit card or I would have to do a bank transfer. So they cancelled my withdrawl I guess and are now holding my account... Can't they just take the $400 I owe them from my account? I don't get it really. I don't want to pay the $18 or whatever it is to send them a bank transfer.
Anyone been in this situation before?
There is normally a validation or confirmation of funds prior to opening the poker account. There must have been something approved from the bank to allow you to start playing. How was the withdraw requested? Was it through e-check or did you try to have a wire transfer? Can the bank validate there error?
They are most likely looking for the initial deposit to clear to validate bank to you. Sure enough "red flags" have been flown to at least think there is fraud. Not saying it is, but I'm sure you would appreciate them taking the steps to verify this. What is the time frame, from the deposit to the account on hold?
Good luck, keep us informed, there are lot who play there who probably like to know it was handled fairly.