Peppinotom
Legend
Silver Level
Hi,
I'm from mexico and cards are not accepted with Pokerrooms. So I chose neteller
as a payment method and although depositing to Neteller was kind of difficult as well, I managed to deposit to various Pokerrooms, did my first withdrawal with pokerstars (sorry for knocking you out guys) deposited to 888...everything fine so far. Now I want to try to cash out some money and am in the verification process. My webcam doesn't work, never set it up, so I was told do download the App. GREAT I thought, they are modern In the App I scanned my ID, took a selfie and awaited the confirmation e-mail, which told me, my scanned document was "blurred". When I open the App now and try to deposit money or something else, the APP (Neteller) sends me to the Neteller webpage on my mobile:rock::rock::rock: Does that make any sense???
They don't have an upload link for documents, you have to scan! I'm starting to think my 50 bucks are in the Poker Nirvana and will never find their way home. Has anyone cashed out with neteller without a creditcard? Is there a secret contact address or upload link for documents? Help Plz
I'm from mexico and cards are not accepted with Pokerrooms. So I chose neteller
as a payment method and although depositing to Neteller was kind of difficult as well, I managed to deposit to various Pokerrooms, did my first withdrawal with pokerstars (sorry for knocking you out guys) deposited to 888...everything fine so far. Now I want to try to cash out some money and am in the verification process. My webcam doesn't work, never set it up, so I was told do download the App. GREAT I thought, they are modern In the App I scanned my ID, took a selfie and awaited the confirmation e-mail, which told me, my scanned document was "blurred". When I open the App now and try to deposit money or something else, the APP (Neteller) sends me to the Neteller webpage on my mobile:rock::rock::rock: Does that make any sense???
They don't have an upload link for documents, you have to scan! I'm starting to think my 50 bucks are in the Poker Nirvana and will never find their way home. Has anyone cashed out with neteller without a creditcard? Is there a secret contact address or upload link for documents? Help Plz