Neteller verify process

Peppinotom

Peppinotom

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Hi,
I'm from mexico and cards are not accepted with Pokerrooms. So I chose neteller
as a payment method and although depositing to Neteller was kind of difficult as well, I managed to deposit to various Pokerrooms, did my first withdrawal with pokerstars (sorry for knocking you out guys) deposited to 888...everything fine so far. Now I want to try to cash out some money and am in the verification process. My webcam doesn't work, never set it up, so I was told do download the App. GREAT I thought, they are modern ;) In the App I scanned my ID, took a selfie and awaited the confirmation e-mail, which told me, my scanned document was "blurred". When I open the App now and try to deposit money or something else, the APP (Neteller) sends me to the Neteller webpage on my mobile:rock::rock::rock: Does that make any sense???
They don't have an upload link for documents, you have to scan! I'm starting to think my 50 bucks are in the Poker Nirvana and will never find their way home. Has anyone cashed out with neteller without a creditcard? Is there a secret contact address or upload link for documents? Help Plz:(
 
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marcelo benavidez

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Yes, the app doesnt work, and there is no chance. you have two options, or contact via facebook to support or resign and go to skrill...
 
Andrew Popov

Andrew Popov

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You do not need an application for mobile. Try to do it differently. You need a tablet or smartphone, in it open the neteller site in the device browser. Log in and go through verification. It is desirable that the camera was from 4 Mp or better.
 
Peppinotom

Peppinotom

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You do not need an application for mobile. Try to do it differently. You need a tablet or smartphone, in it open the neteller site in the device browser. Log in and go through verification. It is desirable that the camera was from 4 Mp or better.
I've tried, but the browser doesn't recognize my camera, as well as my laptop (still Windows 7). I will give it a last try on my Win10 Laptop and if that doesn't help, I'll give Skrill a chance maybe. Or I'll let my 50 bucks work until I win or can afford an entry to WCOP, Caribic would be fine as well :burnout:
 
pizdarijaa

pizdarijaa

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anybody block accaunt and unblocked?
 
paipingprung

paipingprung

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the app is garbage. they have a stringent verification process. your allowed so many transactions then you have to get verified. For awhile I thought my money was dead also.
Most people just take the money out other ways, bitcoin for instance.
When I was in Thailand I just traded poker money for thai baht into my girlfriends account. Neteller is just a middle man now to move money from 1 poker account to another.
I could never figure a way to get the money back to her card/account I originally used.
 
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Rational Madman

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I will not say this way that way as USA is making corrupt middleman the only option but bitcoin is the lesser evil in my opinion based on current state of things in cyber world and economy.
Bitcoins are the future for online gambling.
 
albosaltenio

albosaltenio

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get a cell phone with a good camera and do it from there
 
PHX

PHX

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Hi,
I'm from Mexico and cards are not accepted with Pokerrooms. So I chose Neteller
as a payment method and although depositing to Neteller was kind of difficult as well, I managed to deposit to various Pokerrooms, did my first withdrawal with pokerstars (sorry for knocking you out guys) deposited to 888...everything fine so far. Now I want to try to cash out some money and am in the verification process. My webcam doesn't work, never set it up, so I was told do download the App. GREAT I thought, they are modern ;) In the App I scanned my ID, took a selfie and awaited the confirmation e-mail, which told me, my scanned document was "blurred". When I open the App now and try to deposit money or something else, the APP (Neteller) sends me to the Neteller webpage on my mobile:rock::rock::rock: Does that make any sense???
They don't have an upload link for documents, you have to scan! I'm starting to think my 50 bucks are in the Poker Nirvana and will never find their way home. Has anyone cashed out with neteller without a creditcard? Is there a secret contact address or upload link for documents? Help Plz:(

Contact them directly help@neteller.com from your Neteller email. You will have to send a picture of you and your documents to them in 48 hours once they respond.

If you need funds in Neteller cashed out PM me I might be able to assist.
 
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