MG Depo on ACR (ACR REP NEEDED)

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floppybob

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ACR Rep, going through the same issue. I would depo with Bitcoin but I'm still trying to learn it and having a hard time. In the meantime, depo through Money Gram...how long am I supposed to wait when I depo a few hours ago and want to play today, not tomorrow.
 
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ACR Rep

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ACR Rep, going through the same issue. I would depo with Bitcoin but I'm still trying to learn it and having a hard time. In the meantime, depo through Money Gram...how long am I supposed to wait when I depo a few hours ago and want to play today, not tomorrow.

Hi, this depends on the locations, it could take few hours or more. That's why we recommend Bitcoins. Or any other e-wallets. I would like to help you with Bitcoins, let me know your questions so I can help you to deposit with Bitcoins.
 
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floppybob

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Thats all you guys do is talk about Bitcoin when I'm having a MG issue. I'm trying to learn BC BUT I already sent a small depo to you, so I'm not worried about BC at the moment.

It's been over 24 hours and im just getting lip service, shouldnt be this hard for such a small $60 depo.

So help me with my MG issue and we'll talk BC later.
 
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Thats all you guys do is talk about Bitcoin when I'm having a MG issue. I'm trying to learn BC BUT I already sent a small depo to you, so I'm not worried about BC at the moment.

It's been over 24 hours and im just getting lip service, shouldnt be this hard for such a small $60 depo.

So help me with my MG issue and we'll talk BC later.

Been sent and still not in account....

I spoke with one of the Deposit Department agents, he told me that please be so kind and give them a call at 1-877-314-4195 so they can help you. Or via live chat here
 
gotace503

gotace503

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any update on this ? im curious
 
playinggameswithu

playinggameswithu

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When I MG deposit they credit me the money when I live chat them. You got to get the right CSR though. I'm not waiting up to 8 hours to play $5 and below MTT's you need to follow up that ACR got their money or you will go through some hell later. Don't throw away the MG receipts. Good luck on your deposit stay away from cash games.
 
PHX

PHX

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I have done MG and WU deposits before with no issues.

It usually takes less than 2 hours to be credited amount after providing them the details on reciept.
 
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dompower24

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ACR - WORST CUSTOMER SERVICE

I spoke with one of the Deposit Department agents, he told me that please be so kind and give them a call at 1-877-314-4195 so they can help you. Or via live chat here



My name is Jose Rodriguez. I made a deposit yesterday morning via Money Gram. I was told that it was going to be processed in 45 minutes to 8 hours. Since 12 hours passed by I decided to contact support via live chat. I spoke with George that was really unprofessional. He was sarcastic and arrogant. After 1 hour he told me that the issue was that I needed to put “JR” to my name since thats the way they have it. Meaning Jose Rodriguez Jr. which was of course INCORRECT since thats NOT MY NAME. Then he said that it was Jose Luis Rodriguez Jr. which is NOT.

After several minutes and him being sarcastic asking the same questions over and over and over (I have the chat transcript that they send via email) he asked me to try to make the deposit again which I did. The transaction is now being rejected because the control ID number was already used”. I sent him the receipt and he confirms everything and asked to wait 45 minutes to 8 hours. 18 hours later and still I dont have the balance on the account. I contacted support again and spoke with Edgar and Johnny.


They say that I need to wait since it is still being processed. 6 hours later and still waiting. After 28 hours NOTHING.

It is simply ridiculous.


Your customer service is simply the worst.



Sender: Jose Rodriguez
Receiver: ANDREA FELICIA ARTAVIA VILLA In Costa Rica
Control ID #: 80678049
 
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