Help Needed! How to download Pokerstars.exe so I can cash out?

palmerd2

palmerd2

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I am such an idiot. When pokerstars went down, I uninstalled the software from my computer!! Now its saying we can cash out (a whole $135 yay), but I have no way to get to the cashier. When I go to the downloads page it won't let me download because I'm U.S. Suggestions?
 
NineLions

NineLions

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Go to the uk version of the site
 
Poof

Poof

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I never touched my pokerstars and mine is still working fine, I would suggest trying to download it from a different browser.
I would also suggest sending an email to support@pokerstars.com, but be a little patient, they are busy.
 
WVHillbilly

WVHillbilly

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Go here: http://www.pokerstars.co.uk/

DON'T CLICK ON THE DOWNLOAD LINK!!!!

Right-click on the download button and select "save link as" or "Save As". Save to desktop and run the .exe.
 
palmerd2

palmerd2

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ugh so close!

Thanks for the suggestions.

I tried both chrome and Explorer, no luck. Went to the UK site and right-click "save link as...". It showed it as getting info from pokerstars.co.uk to download PokerStarsInstall.exe but then it changed to "usaplayers.htm". Sad face. Any other ideas?
 
WVHillbilly

WVHillbilly

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Maybe try downloading from the .net site??? Not sure if you'll be able to access your cashier from that client but it's worth a shot.
 
palmerd2

palmerd2

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I just tried that, but Pokerstars.NET doesn't have any cashier option. I've emailed support so we will see how that goes. Thanks for trying to help!
 
tenbob

tenbob

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Would a system restore work ?
 
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