First withdrawal from ACR - I'll never use them again

Brandlad said:

That is exactly why I stick with industry majors like 888 or Pokerstars. The poker industry has lot of black and hidden secrets like RNG, Bots issue etc. So, my advice is to stick with Major players only.

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FunkNShine said:

First time trying to withdraw funds has been a nightmare. Trying to pull out $500+, I didn't use bitcoin and requested a check. Took about 3 weeks, but they refused to ever give me the tracking info despite saying they had it. Because if it's magically lost, it's $250 fee on you. Anyways check came, went to 3 banks all declared it invalid. Contacted customer support who basically demand I have to go to a wal-mart or 7eleven....the f***?

Fine, fine whatever. Went to a walmart, nope same thing. ACR continued to resist voiding the check and basically stated it was my fault and kept stating that the check was good (which is obviously wasnt)

Finally freaked out enough and had a higher up contact me, allowing me to void the check. Guy was nice and I was appreciative. They stated 12-72 hours on the phone. That was a week ago, i've cotinued to contact them and this is as far as I get

"The usual time frame is 72 hours but there has been no update yet, we will need to wait for the department in charge to give us an answer, since they are the ones who give the resolution."


So basically...no one there knows what the hell is going on. Good times.... Obviously I'll just use bitcoin wherever I move to.

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KristaK said:

hi hi
how they say... when in Rome?
?ACR love bitcoin
so i get the wallet thing & they transfer bitcoin into it immediate, no issues no problems
now i have bitcoin (tiny amount) but can use other places make account
i believe ACR is a very good place to play and they honest (plus they allow you Yankees!!! lol)
they just desire deal in bitcoin

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oldgrinder63 said:

Thank you for confirming my suspicions about cash outs at ACR, I do not use bit coin either and I was using money gram to deposit, I never did try a cash out but I always suspected that were not to happy about sending out checks to US players. I posted awhile back asking for anyone to tell me if they had issues with withdrawing money like you did. Did not get many replies. I gave up on that scam site saw the writing on the wall, they ended up robbing me for like 4-5 hundred in total. Good riddance you F thieving bastards!

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KristaK said:

hi hi
how they say... when in Rome?
?ACR love bitcoin
so i get the wallet thing & they transfer bitcoin into it immediate, no issues no problems
now i have bitcoin (tiny amount) but can use other places make account
i believe ACR is a very good place to play and they honest (plus they allow you Yankees!!! lol)
they just desire deal in bitcoin

Click to expand...

FunkNShine said:

First time trying to withdraw funds has been a nightmare. Trying to pull out $500+, I didn't use bitcoin and requested a check. Took about 3 weeks, but they refused to ever give me the tracking info despite saying they had it. Because if it's magically lost, it's $250 fee on you. Anyways check came, went to 3 banks all declared it invalid. Contacted customer support who basically demand I have to go to a wal-mart or 7eleven....the f***?

Fine, fine whatever. Went to a walmart, nope same thing. ACR continued to resist voiding the check and basically stated it was my fault and kept stating that the check was good (which is obviously wasnt)

Finally freaked out enough and had a higher up contact me, allowing me to void the check. Guy was nice and I was appreciative. They stated 12-72 hours on the phone. That was a week ago, i've cotinued to contact them and this is as far as I get

"The usual time frame is 72 hours but there has been no update yet, we will need to wait for the department in charge to give us an answer, since they are the ones who give the resolution."


So basically...no one there knows what the hell is going on. Good times.... Obviously I'll just use bitcoin wherever I move to.

Click to expand...

FullStrength said:

I requested payouts by way of check and they took around 2 weeks each to arrive. One was last year and the other was in spring. I deposited each by mobile app scan into my Chime Bank. That took about 2 days to clear.

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FunkNShine said:

First time trying to withdraw funds has been a nightmare. Trying to pull out $500+, I didn't use bitcoin and requested a check. Took about 3 weeks, but they refused to ever give me the tracking info despite saying they had it. Because if it's magically lost, it's $250 fee on you. Anyways check came, went to 3 banks all declared it invalid. Contacted customer support who basically demand I have to go to a wal-mart or 7eleven....the f***?

Fine, fine whatever. Went to a walmart, nope same thing. ACR continued to resist voiding the check and basically stated it was my fault and kept stating that the check was good (which is obviously wasnt)

Finally freaked out enough and had a higher up contact me, allowing me to void the check. Guy was nice and I was appreciative. They stated 12-72 hours on the phone. That was a week ago, i've cotinued to contact them and this is as far as I get

"The usual time frame is 72 hours but there has been no update yet, we will need to wait for the department in charge to give us an answer, since they are the ones who give the resolution."


So basically...no one there knows what the hell is going on. Good times.... Obviously I'll just use bitcoin wherever I move to.

Click to expand...

zinzir said:

In my opinion there is a big elephant in the room here: internet poker is not legal in the US. It is not legal for poker sites and not legal for American citizens to play it. ACR and BOL are taking a chance accepting American players because they want our money, and as of right now are tolerated because their business is small enough for FBI to have more important things to do.

The reason these sites love bitcoin is not because they are posh or futuristic, but because they are a shady business, and bitcoin offers their transactions anonymity, and it is harder for the government to correctly estimate the total volume of their transactions.

Also, as a player, even if you consider bitcoin a scam ( I am not trying to debate that), you still should consider using it for poker deposits and withdrawals, because you also benefit from its anonymity. If for example you receive a tax audit by the IRS for some unrelated reason, the withdrawals from ACR will be addressed during the audit and they will provide leverage to the auditor because even if you payed your fair share of taxes on the poker revenue, you still have engaged in an illegal activity by playing internet poker.

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wagon596 said:

You better read up on the laws here in the USA. Playing offshore sites is not illegal. Google it and read the facts. A few States have made it against, but just a few.

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FunkNShine said:

Nope, doesnt matter, I've now waited for nearly two weeks to have funds returned to me so I can attempt to withdraw in bitcoin. Their time frame was 72 hours. Every time i call them they state they have no way of contacting the financial department and there's nothing they can do. Go ahead call em on the phone about an issue, they'll try to get you to jump to a chat instead, where you'' just get a generic response.

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FunkNShine said:

I tried two large banks and two different check cashing places. All stated an invalid account. Guess you got lucky, or as stated by someone else earlier, something has happened with how they handle checks.

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