First withdrawal from ACR - I'll never use them again

#1 September 28th, 2019, 7:03 PM

First time trying to withdraw funds has been a nightmare. Trying to pull out $500+, I didn't use bitcoin and requested a check. Took about 3 weeks, but they refused to ever give me the tracking info despite saying they had it. Because if it's magically lost, it's $250 fee on you. Anyways check came, went to 3 banks all declared it invalid. Contacted customer support who basically demand I have to go to a wal-mart or 7eleven....the f***?

Fine, fine whatever. Went to a walmart, nope same thing. ACR continued to resist voiding the check and basically stated it was my fault and kept stating that the check was good (which is obviously wasnt)

Finally freaked out enough and had a higher up contact me, allowing me to void the check. Guy was nice and I was appreciative. They stated 12-72 hours on the phone. That was a week ago, i've cotinued to contact them and this is as far as I get

"The usual time frame is 72 hours but there has been no update yet, we will need to wait for the department in charge to give us an answer, since they are the ones who give the resolution."

So basically...no one there knows what the hell is going on. Good times.... Obviously I'll just use bitcoin wherever I move to.

#2 September 28th, 2019, 7:22 PM

Ya, I'm not a fan of bitcoin...just another bubble waiting to burst. I dont play on ACR enough that I have needed a withdrawal, but might have to do the bitcoin if no other way. Checks are no good anymore either. Sucks that it is so difficult to withdrawal, when they take your money so quickly. I am waiting on 888 for deposit issue, but same..wait wait wait

#3 September 28th, 2019, 11:40 PM

I use bitcoin and have had no rpoblems funds are usually there within 24 hours and i send money to bank. ive cashed out twice from ACR this year one for 980 and another for 1885. As an American id never try a check from a poker site. I havent been able to deposit any other way

#4 September 29th, 2019, 2:21 AM

I hate hearing these horror stories from the few sites we can play here in the US.

#5 September 29th, 2019, 2:41 AM

hi hi
how they say... when in Rome?
?ACR love bitcoin
so i get the wallet thing & they transfer bitcoin into it immediate, no issues no problems
now i have bitcoin (tiny amount) but can use other places make account
i believe ACR is a very good place to play and they honest (plus they allow you Yankees!!! lol)
they just desire deal in bitcoin

#6 September 29th, 2019, 6:57 AM

That is exactly why I stick with industry majors like 888 or Pokerstars. The poker industry has lot of black and hidden secrets like RNG, Bots issue etc. So, my advice is to stick with Major players only.

#7 September 29th, 2019, 12:55 PM

Originally Posted by Brandlad

That is exactly why I stick with industry majors like 888 or Pokerstars. The poker industry has lot of black and hidden secrets like RNG, Bots issue etc. So, my advice is to stick with Major players only.

Us American sure wish we could but we are very limited in our choices!!!

#8 September 29th, 2019, 2:08 PM

Hi.
I also need a bitcoin wallet, but so far, I do not know how to create one properly. Maybe one of the more experienced players will recommend something to me?

#9 October 1st, 2019, 1:57 AM

Originally Posted by FunkNShine

First time trying to withdraw funds has been a nightmare. Trying to pull out $500+, I didn't use bitcoin and requested a check. Took about 3 weeks, but they refused to ever give me the tracking info despite saying they had it. Because if it's magically lost, it's $250 fee on you. Anyways check came, went to 3 banks all declared it invalid. Contacted customer support who basically demand I have to go to a wal-mart or 7eleven....the f***?

Fine, fine whatever. Went to a walmart, nope same thing. ACR continued to resist voiding the check and basically stated it was my fault and kept stating that the check was good (which is obviously wasnt)

Finally freaked out enough and had a higher up contact me, allowing me to void the check. Guy was nice and I was appreciative. They stated 12-72 hours on the phone. That was a week ago, i've cotinued to contact them and this is as far as I get

"The usual time frame is 72 hours but there has been no update yet, we will need to wait for the department in charge to give us an answer, since they are the ones who give the resolution."

So basically...no one there knows what the hell is going on. Good times.... Obviously I'll just use bitcoin wherever I move to.

Thank you for confirming my suspicions about cash outs at ACR, I do not use bit coin either and I was using money gram to deposit, I never did try a cash out but I always suspected that were not to happy about sending out checks to US players. I posted awhile back asking for anyone to tell me if they had issues with withdrawing money like you did. Did not get many replies. I gave up on that scam site saw the writing on the wall, they ended up robbing me for like 4-5 hundred in total. Good riddance you F thieving bastards!

#10 October 1st, 2019, 2:27 AM

Americans might as well get used to using bitcoin, it really isn't that complicated and you can have funds in your bank account within 48 hours of cashing out easily.

After you do it the first time (just take your time and read before clicking), then it won't be so scary lol.

Make an account at blockchain.com, then register at an exchange like coinbase.com or similar.

When cashing out go ; Poker site ---> blockchain account ----> exchange account (coinbase or whatever) ----> bank account

#11 October 1st, 2019, 2:50 AM

Originally Posted by KristaK

hi hi
how they say... when in Rome?
?ACR love bitcoin
so i get the wallet thing & they transfer bitcoin into it immediate, no issues no problems
now i have bitcoin (tiny amount) but can use other places make account
i believe ACR is a very good place to play and they honest (plus they allow you Yankees!!! lol)
they just desire deal in bitcoin

Ive been scammed by ACR twice. These poker sites are scam artists First withdrawal from ACR - I'll never use them again

Originally Posted by oldgrinder63

Thank you for confirming my suspicions about cash outs at ACR, I do not use bit coin either and I was using money gram to deposit, I never did try a cash out but I always suspected that were not to happy about sending out checks to US players. I posted awhile back asking for anyone to tell me if they had issues with withdrawing money like you did. Did not get many replies. I gave up on that scam site saw the writing on the wall, they ended up robbing me for like 4-5 hundred in total. Good riddance you F thieving bastards!

All WPN sites are scams,and if your in USA they know it and will scam you. I was scammed twice and never resolved, all together close to $400 First withdrawal from ACR - I'll never use them again

#12 October 1st, 2019, 6:52 PM

Originally Posted by KristaK

hi hi
how they say... when in Rome?
?ACR love bitcoin
so i get the wallet thing & they transfer bitcoin into it immediate, no issues no problems
now i have bitcoin (tiny amount) but can use other places make account
i believe ACR is a very good place to play and they honest (plus they allow you Yankees!!! lol)
they just desire deal in bitcoin

Nope, doesnt matter, I've now waited for nearly two weeks to have funds returned to me so I can attempt to withdraw in bitcoin. Their time frame was 72 hours. Every time i call them they state they have no way of contacting the financial department and there's nothing they can do. Go ahead call em on the phone about an issue, they'll try to get you to jump to a chat instead, where you'' just get a generic response.

#13 October 1st, 2019, 6:58 PM

Originally Posted by FunkNShine

First time trying to withdraw funds has been a nightmare. Trying to pull out $500+, I didn't use bitcoin and requested a check. Took about 3 weeks, but they refused to ever give me the tracking info despite saying they had it. Because if it's magically lost, it's $250 fee on you. Anyways check came, went to 3 banks all declared it invalid. Contacted customer support who basically demand I have to go to a wal-mart or 7eleven....the f***?

Fine, fine whatever. Went to a walmart, nope same thing. ACR continued to resist voiding the check and basically stated it was my fault and kept stating that the check was good (which is obviously wasnt)

Finally freaked out enough and had a higher up contact me, allowing me to void the check. Guy was nice and I was appreciative. They stated 12-72 hours on the phone. That was a week ago, i've cotinued to contact them and this is as far as I get

"The usual time frame is 72 hours but there has been no update yet, we will need to wait for the department in charge to give us an answer, since they are the ones who give the resolution."

So basically...no one there knows what the hell is going on. Good times.... Obviously I'll just use bitcoin wherever I move to.

I requested payouts by way of check and they took around 2 weeks each to arrive. One was last year and the other was in spring. I deposited each by mobile app scan into my Chime Bank. That took about 2 days to clear.

#14 October 1st, 2019, 7:05 PM

Originally Posted by FullStrength

I requested payouts by way of check and they took around 2 weeks each to arrive. One was last year and the other was in spring. I deposited each by mobile app scan into my Chime Bank. That took about 2 days to clear.

I tried two large banks and two different check cashing places. All stated an invalid account. Guess you got lucky, or as stated by someone else earlier, something has happened with how they handle checks.

#15 October 1st, 2019, 7:18 PM

Originally Posted by FunkNShine

First time trying to withdraw funds has been a nightmare. Trying to pull out $500+, I didn't use bitcoin and requested a check. Took about 3 weeks, but they refused to ever give me the tracking info despite saying they had it. Because if it's magically lost, it's $250 fee on you. Anyways check came, went to 3 banks all declared it invalid. Contacted customer support who basically demand I have to go to a wal-mart or 7eleven....the f***?

Fine, fine whatever. Went to a walmart, nope same thing. ACR continued to resist voiding the check and basically stated it was my fault and kept stating that the check was good (which is obviously wasnt)

Finally freaked out enough and had a higher up contact me, allowing me to void the check. Guy was nice and I was appreciative. They stated 12-72 hours on the phone. That was a week ago, i've cotinued to contact them and this is as far as I get

"The usual time frame is 72 hours but there has been no update yet, we will need to wait for the department in charge to give us an answer, since they are the ones who give the resolution."

So basically...no one there knows what the hell is going on. Good times.... Obviously I'll just use bitcoin wherever I move to.

LOL

A Check!!! First withdrawal from ACR - I'll never use them again

Really?

Have you contacted ACR using pigeon post or was it telegraph?

Is it year 2019 there where you are?

I've made 2 withdrawals to Bitcoin, WITHOUT EVEN DEPOSITING to ACR. It took less than 24 hours. Some people exchange crypto for like 2%-5% to paypal or via bank card transfer. You can find those who will buy your crypto for 0%. You can even sell it with 2-5% profit to someone who wants to buy it.

#16 October 2nd, 2019, 3:11 AM

I got a check from them a couple of months ago, got it within a week. Cashed at my bank no problem. So I'm not sure what happened on your end.

#17 October 2nd, 2019, 4:05 AM

In my opinion there is a big elephant in the room here: internet poker is not legal in the US. It is not legal for poker sites and not legal for American citizens to play it. ACR and BOL are taking a chance accepting American players because they want our money, and as of right now are tolerated because their business is small enough for FBI to have more important things to do.

The reason these sites love bitcoin is not because they are posh or futuristic, but because they are a shady business, and bitcoin offers their transactions anonymity, and it is harder for the government to correctly estimate the total volume of their transactions.

Also, as a player, even if you consider bitcoin a scam ( I am not trying to debate that), you still should consider using it for poker deposits and withdrawals, because you also benefit from its anonymity. If for example you receive a tax audit by the IRS for some unrelated reason, the withdrawals from ACR will be addressed during the audit and they will provide leverage to the auditor because even if you payed your fair share of taxes on the poker revenue, you still have engaged in an illegal activity by playing internet poker.

#18 October 2nd, 2019, 5:14 AM

Originally Posted by zinzir

In my opinion there is a big elephant in the room here: internet poker is not legal in the US. It is not legal for poker sites and not legal for American citizens to play it. ACR and BOL are taking a chance accepting American players because they want our money, and as of right now are tolerated because their business is small enough for FBI to have more important things to do.

The reason these sites love bitcoin is not because they are posh or futuristic, but because they are a shady business, and bitcoin offers their transactions anonymity, and it is harder for the government to correctly estimate the total volume of their transactions.

Also, as a player, even if you consider bitcoin a scam ( I am not trying to debate that), you still should consider using it for poker deposits and withdrawals, because you also benefit from its anonymity. If for example you receive a tax audit by the IRS for some unrelated reason, the withdrawals from ACR will be addressed during the audit and they will provide leverage to the auditor because even if you payed your fair share of taxes on the poker revenue, you still have engaged in an illegal activity by playing internet poker.

You better read up on the laws here in the USA. Playing offshore sites is not illegal. Google it and read the facts. A few States have made it against, but just a few.

#19 October 2nd, 2019, 5:47 AM

Originally Posted by wagon596

You better read up on the laws here in the USA. Playing offshore sites is not illegal. Google it and read the facts. A few States have made it against, but just a few.

Thank you for correcting me. I googled it and found out I was wrong assuming playing internet poker was illegal for US citizens residing in the US. That's actually good news for me, and I feel relieved knowing I am not actually breaking the law First withdrawal from ACR - I'll never use them again

.

So for anyone reading this please disregard what I said in my above post about internet poker being illegal for US citizens, I was wrong about that. I still stand by my statement of ACR being a shady business though First withdrawal from ACR - I'll never use them again

#20 October 2nd, 2019, 6:35 AM

Originally Posted by FunkNShine

Nope, doesnt matter, I've now waited for nearly two weeks to have funds returned to me so I can attempt to withdraw in bitcoin. Their time frame was 72 hours. Every time i call them they state they have no way of contacting the financial department and there's nothing they can do. Go ahead call em on the phone about an issue, they'll try to get you to jump to a chat instead, where you'' just get a generic response.

Originally Posted by FunkNShine

I tried two large banks and two different check cashing places. All stated an invalid account. Guess you got lucky, or as stated by someone else earlier, something has happened with how they handle checks.

Have you tried talking the the ACR rep here on CardsChat, they are usually good at handling these sort of things.

Official ACR Thread

Make sure you are polite if you do contact them, the ACR rep has helped many members with problems like this in the past, we don't want them to say FU to us and leave.

Good luck.

First withdrawal from ACR - I'll never use them again

#21 October 2nd, 2019, 1:10 PM

I have made 2 withdrawals from acr by check with no problems. Took about 3 weeks to get the checks. My bank did verify the checks when I deposited them cause they were issued from a Canadian bank.

#22 October 3rd, 2019, 2:19 PM

You really have to use Bitcoin, to avoid these annoyances.

#23 October 3rd, 2019, 6:26 PM

LOL. Check bounce is a serious offence and I really do not know which authority you should approach for your grievance addressal.

#24 October 3rd, 2019, 8:14 PM

To the first poster I wonder what country you are located in? Is the ACR cheque drawn on a USA account or some other location? Woder if thats part of the problem. I don't have Bitcoin so if I was in the same situation as you I would likely ask for a cheque.

#25 October 3rd, 2019, 9:36 PM

coinbase

#26 October 3rd, 2019, 9:48 PM

Originally Posted by belizebum

Ya, I'm not a fan of bitcoin...just another bubble waiting to burst. I dont play on ACR enough that I have needed a withdrawal, but might have to do the bitcoin if no other way. Checks are no good anymore either. Sucks that it is so difficult to withdrawal, when they take your money so quickly. I am waiting on 888 for deposit issue, but same..wait wait wait

Call it a bubble all you want. Bitcoin and specifically Bitcoin cash is easy and simple to use and you can convert and cash out quickly through coinbase .

Keep chasing those invalid checks and getting the run around while New Money leaves you in the past. Bitcoin is dead for the 1millionth time this week in this thread. You heard it here first! Lol OK

#27 October 3rd, 2019, 9:49 PM

Also , I don't have any issue at ALL with Global!!!! Love the process! Fast and straight to my bank account with zero fees! Like it SHOULD be.

#28 October 4th, 2019, 7:36 PM

Originally Posted by Dlbcanuck

To the first poster I wonder what country you are located in? Is the ACR cheque drawn on a USA account or some other location? Woder if thats part of the problem. I don't have Bitcoin so if I was in the same situation as you I would likely ask for a cheque.

It's a US account

#29 October 4th, 2019, 7:39 PM

Originally Posted by Zorba

Have you tried talking the the ACR rep here on CardsChat, they are usually good at handling these sort of things.

Official ACR Thread

Make sure you are polite if you do contact them, the ACR rep has helped many members with problems like this in the past, we don't want them to say FU to us and leave.

Good luck.

First withdrawal from ACR - I'll never use them again

I tried to contact and nothing. It's now been 2 weeks since the "72 hr window"
I call them every day and get the same we're just waiting to hear back from the billing department. In which "we have no way of contacting them other than pushing a button requesting a response" ........which obviously never comes.

#30 October 4th, 2019, 7:45 PM

If your problem do not get resolved then do you have any regulator to approach or any legal option?

#31 October 4th, 2019, 7:51 PM

726/5000

in which poker room you had this problem since in pokerstar I already made two withdrawals and I had no problem just that the transactions take more than 72 hours as they say.
Now that it hurts me to suffer, as personal advice I would recommend opening a savings account to request bank transfers so you only have to pay the tax according to the law as in my case, in my country there is a transaction tax for each thousand equivalent to 3% of this amount in this modality, be sure that you will not have this type of inconvenience since you have to take into account that not all countries accept checks from poker sites or make it very bureaucratic to be able to collect said checks

#32 October 5th, 2019, 9:24 PM

Originally Posted by Lena M

Hi.
I also need a bitcoin wallet, but so far, I do not know how to create one properly. Maybe one of the more experienced players will recommend something to me?

What works best is to set up a Blockchain.com account. You get a Blockchain link address to send the withdrawal the Bitcoin (BTC) to. Go to ACR withdraw funds and select Bitcoin as withdrawal method and enter the Blockchain link. After the withdrawal is processed ACR should send an email saying the withdrawal has been processed. Go to Blockchain and you'll see the BTC.

I have a Coinbase.com account that I transfer the BTC to. Works the same where you enter a Coinbase link and Blockchain transfers to my Coinbase account. From there I sell the BTC into US currency and transfer it to my bank account or PayPal account.

Sounds complicated, there's a learning curve involved but after you do it 3 or times you get the hang of it.

#33 October 5th, 2019, 11:32 PM

Originally Posted by tomk7788

What works best is to set up a Blockchain.com account. You get a Blockchain link address to send the withdrawal the Bitcoin (BTC) to. Go to ACR withdraw funds and select Bitcoin as withdrawal method and enter the Blockchain link. After the withdrawal is processed ACR should send an email saying the withdrawal has been processed. Go to Blockchain and you'll see the BTC.

I have a Coinbase.com account that I transfer the BTC to. Works the same where you enter a Coinbase link and Blockchain transfers to my Coinbase account. From there I sell the BTC into US currency and transfer it to my bank account or PayPal account.

Sounds complicated, there's a learning curve involved but after you do it 3 or times you get the hang of it.

Thank you for your advice. I understood almost everything, but I have yet to figure out how it will work in my country.

#34 October 8th, 2019, 7:25 PM

Start a coinbase account. Cash out in Bitcoin Cash NOT Bitcoin. If they offer use Litecoin.

Get verified with coinbase and jump through the AML/KYC hoops. Get verified includes sending pics of license and all that.

Using crypto is simple. To withdraw put your coinbase wallet or whatever wallet address you use in the address line.

Or you can scan the QR code and it populates automatically.

It's nearly instant with Litecoin and BCH(Bitcoin Cash) . When the BCH or LTC hits your account. Sell it IMMEDIATELY for USD and send it to your Bank Account.

The reason why you sell it immediately is so you don't gain profit. That involves having to pay taxes on gains.

If you sell it the minute you get it for no profit, there is no profit to show or loss. Send to your bank account . If coinbase sends you a tax invoice pay it gladly.... Taxes are pretty much unavoidable.

You can use Gemini too. But I like Coinbase. It's easy and simple especially for beginners.

Last note. Bitcoin (BTC ) costs too damn much and takes too long to send . Sometimes seconds, sometimes hours. And fees can be from pennies , to a few hundred dollars depending on the network congestion.

This is why Litecoin is so popular. Pennies to send. Almost instant. Takes about 3 min for most , and there are many many merchants online who will gladly accept it as payment.

Whatever you do, make sure you send the correct crypto to the correct wallet . If you send Bitcoin to a Litecoin address you could lose it forever. Make double sure before you click send. Especially your first few times using it.

#35 October 9th, 2019, 6:01 PM

Originally Posted by FunkNShine

First time trying to withdraw funds has been a nightmare. Trying to pull out $500+, I didn't use bitcoin and requested a check. Took about 3 weeks, but they refused to ever give me the tracking info despite saying they had it. Because if it's magically lost, it's $250 fee on you. Anyways check came, went to 3 banks all declared it invalid. Contacted customer support who basically demand I have to go to a wal-mart or 7eleven....the f***?

Fine, fine whatever. Went to a walmart, nope same thing. ACR continued to resist voiding the check and basically stated it was my fault and kept stating that the check was good (which is obviously wasnt)

Finally freaked out enough and had a higher up contact me, allowing me to void the check. Guy was nice and I was appreciative. They stated 12-72 hours on the phone. That was a week ago, i've cotinued to contact them and this is as far as I get

"The usual time frame is 72 hours but there has been no update yet, we will need to wait for the department in charge to give us an answer, since they are the ones who give the resolution."

So basically...no one there knows what the hell is going on. Good times.... Obviously I'll just use bitcoin wherever I move to.

WOW this is surprising. ACR is the only site that as a U.S. player I never had an issue with, my first 2 withdrawals were paper check and I received the check within 7 days, the check is drawn on a bank from outside the U.S. for obvious reasons, my bank takes them and charges me $6.95 to cash. My last withdrawal was with bitcoin and 30 hours later PAID.

I am sorry that you had issues, I know ACR has problems but 1 thing they have always done was pay me, My winrate would probably be higher without the "bots" but I have to weigh that against the sites that just refuse to allow withdrawals

#36 October 10th, 2019, 4:34 PM

Yah that Sucks A lot of Sites Try to make it really hard to cash out. But they make it really easy to take your money. Intertops is one of the Worst.

#37 October 11th, 2019, 3:19 AM

You have to be precise and careful with poker checks.

Deposit to your bank account. Do not mention gambling at all.

#38 November 16th, 2019, 6:02 PM

Originally Posted by Criplgamer

Start a coinbase account. Cash out in Bitcoin Cash NOT Bitcoin. If they offer use Litecoin.

Get verified with coinbase and jump through the AML/KYC hoops. Get verified includes sending pics of license and all that.

Using crypto is simple. To withdraw put your coinbase wallet or whatever wallet address you use in the address line.

Or you can scan the QR code and it populates automatically.

It's nearly instant with Litecoin and BCH(Bitcoin Cash) . When the BCH or LTC hits your account. Sell it IMMEDIATELY for USD and send it to your Bank Account.

How significant is the difference between withdrawing through BTC, BHC or LTC in terms of speed?

Is this difference in speed valid throughout all poker websites that offer crypto withdrawals, or specifically with ACR?

#39 November 16th, 2019, 6:38 PM

Mine was painless. But it was through bitcoin though. I had problems with ACR with my card but changed to bitcoin and from there smooth sailing.

#40 December 13th, 2019, 10:23 PM

Originally Posted by Lena M

Hi.
I also need a bitcoin wallet, but so far, I do not know how to create one properly. Maybe one of the more experienced players will recommend something to me?

I have tested right now a new wallet - ATOMIC (https://atomicwallet.io/) and everything works fine. I trade cryptocurrency in the Bitstamp. I have sent Ethereum from Bitstamp to my Atomic wallet, changed it inside the wallet to Litecoin and made a deposit in Litecoins to BetOnline. Everything worked perfectly within minutes.

To buy crypto inside the Atomic wallet is expensive (10USD fee) so I prefer to use Bitstamp instead. Although it is possible to send crypto from Bitstamp directly to the poker site, I would never do so. First I withdraw into my private wallet and from there I make the deposit to poker site.

#41 December 13th, 2019, 10:47 PM

Ive read somewhere that its not that their checks are bad but that banking regulations have made them virtually uncashable as it is somehow known they are tied to online gaming.

My beef is they are aware of this but do they tell you where you can cash it?

#42 December 13th, 2019, 10:53 PM

Im coming to the point where I might consider a withdrawal. I appreciate posts like this. You may have a bad taste in your mouth from the check situation - which is understandable. I just think that they're trying to get with the times as well as maybe be able to dodge some hoops. If its BTC they pay, take it. Seems to work okay for everyone else.

#43 January 9th, 2020, 6:26 AM

anyone knows how long will take payout from ACR to neteller?

#44 January 9th, 2020, 1:28 PM

Ive made 2 withdrawals from ACR to bitcoin and each was less then 24 hours.

To Neteller i would have no clue. For me i dont even see that option but im from US too

#45 January 9th, 2020, 1:47 PM

Originally Posted by sickthis

I have made 2 withdrawals from acr by check with no problems. Took about 3 weeks to get the checks. My bank did verify the checks when I deposited them cause they were issued from a Canadian bank.

How do you cash out by check?

Originally Posted by chris0817

anyone knows how long will take payout from ACR to neteller?

I do not see the option of neteller withdrawing more advance cryptocurrency accepting already in many exchange houses I would advise to withdraw by bitcoin is faster.

Originally Posted by Kraanjhb7

Mine was painless. But it was through bitcoin though. I had problems with ACR with my card but changed to bitcoin and from there smooth sailing.

much better bitcoin than using cards is safer as it comes from online sites ..

#46 January 9th, 2020, 4:39 PM

I also noticed the difficulty of removing but submitting is easy.
It would be nice if there was a change in that, after all it should be the same level of sending and withdrawing, so that the service is equal.

#47 January 9th, 2020, 4:47 PM

Originally Posted by skalibur

How do you cash out by check?

Its an option in the cashier but it might depend on what country you live in.

#48 January 11th, 2020, 1:28 AM

Hmm that's not good. Why did you opt for the check as opposed to bank transfer? Is it safer? Has anyone else had issues?

Originally Posted by FunkNShine

First time trying to withdraw funds has been a nightmare. Trying to pull out $500+, I didn't use bitcoin and requested a check. Took about 3 weeks, but they refused to ever give me the tracking info despite saying they had it. Because if it's magically lost, it's $250 fee on you. Anyways check came, went to 3 banks all declared it invalid. Contacted customer support who basically demand I have to go to a wal-mart or 7eleven....the f***?

Fine, fine whatever. Went to a walmart, nope same thing. ACR continued to resist voiding the check and basically stated it was my fault and kept stating that the check was good (which is obviously wasnt)

Finally freaked out enough and had a higher up contact me, allowing me to void the check. Guy was nice and I was appreciative. They stated 12-72 hours on the phone. That was a week ago, i've cotinued to contact them and this is as far as I get

"The usual time frame is 72 hours but there has been no update yet, we will need to wait for the department in charge to give us an answer, since they are the ones who give the resolution."

So basically...no one there knows what the hell is going on. Good times.... Obviously I'll just use bitcoin wherever I move to.

#49 January 11th, 2020, 8:33 PM

Originally Posted by chris0817

anyone knows how long will take payout from ACR to neteller?

i used Neteller there but suddenly it disappeared as an option, actually i'm trying to withdraw whit BTC.

#50 January 11th, 2020, 9:01 PM

I use bitcoin, no problem ...

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First withdrawal from ACR - I'll never use them again

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