This is what they told me -
Larry: Can you tell me if my funds are frozen and does this have anything to do with the U.S. Government? Welcome Larry! Please hold while we contact a representative. If a representative does not respond in a few seconds, then he/she is not available at this time.Currently 6 chat request session(s) before you.
You are now speaking with Nadine of Customer Service.
Nadine: Hello and thank you for using eWalletXpress live chat service.
Nadine: The entire eWalletXpress service is down at this time. We do not know when it will be operational. We do not know the cause. We have not been updated and we have no additional information at this time. We realize this is an inconvenience however, no one has updated Customer Service so unfortunately there is nothing further we can assist with.
Larry: Who can I find this information from?
Nadine: You are welcome to call during business hours when a supervisor is available however, they will tell you the same thing.
Larry: Can you give me the phone number?
Nadine: 1-
888-989-0071
Larry: Okay Thank you
Nadine: It was my pleasure to be of assistance to you today. Thank you for using our live chat service. This chat session is now ending. If you require further assistance please contact us again.
- Your party has left this session. -
===
Thank you
I sure hope the government isn't involved in this.