Carbon ( Merge?) Wait time for payout

I made a withdraw request on Carbon over 2 days ago via e-wallet. It stays in pending status for long time so I contact live support and the following is the dialog:


Seems like long time to me but I guess AP/UB and Doyles/Cake is just fast?

i dont know any merge site where you get really fast payout!

everytime i requested a withdrawal i looked after one week for the cashout.
this seems to be the normal time to get money out of this network

Still waiting on my end too..they have sent me a check in 1 week last time...this one has been a month now:
You are now chatting with 'CS Mary'

Your Issue ID for this chat is LTK6150856677X

CS Mary: Hello! How may I assist you?

1bourbon: hi Mary

1bourbon: I'm just wondering what happened to the withdrawal I request a month ago?

CS Mary: Please kindly hold on a moment while I access your records.

1bourbon: sure

CS Mary: your the check has been approved and sent on our end

CS Mary: *your check

1bourbon: i saw it was "approved" a month ago...but the check isn't in the mail....lol

CS Mary: I will request when it was sent.. we will email you as soon as we got a reply from the cashier

1bourbon: thank you

CS Mary: You're welcome.

HMmmmmmmmmmmmmmmmmmmmmmmm......something doesn't smell right at this point.

Im still waiting on a check from Carbon. Has been 5 weeks now since it was "approved"

Something sure does smell bad...on their way out maybe? Hmmmm...hope you get it soon!

Anyone else the past month or so not receiving withdrawals?

onebourbon said:

Anyone else the past month or so not receiving withdrawals?

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I'm out of town visiting my parents for a few weeks, so I'm not sure if the check has arrived at my house or not. All i k ow is that it better be there when I get back. If it's not, I guess I'll just have them put a stop on the check and put my money back on. I'd rather take a few shots at the Sunday 50k. 6-10 grand for first isn't a bad deal on such a huge overlay.

I requested a $500 withdrawal almost a month ago and nothing yet.

Im curious how sites think that players will ever deposit again when they cant get their money in a timely manner :joyman:

Edit: I talked to the rep and same run around as others got.No confirmation when I will get my money




Snow

You will get some time

A friend of mine won a bad beat from carbon a few months he waited a long time to get his first check. They come from canada so if you live in another country it may take a while . My friend got his first check about 6 weeks after he was approved after that they came steady two a week till it was all cashd out . He did have to wait a month for his bank to clear the funds. So many sites have bounced checks to people you cant find a place that will cash it . His bank would not clear the funds till they had the money from the bank in Canada. Good luck

I was extremely surprised at my roommates recent UB withdrawal, it was approved and at the house in like 6 days. Thats faster than any site that ive played on.

before all this pic club mess started, i would get a check in 3 weeks exactly in the U.S. im not sure about other places. while i dont think that that its time to panic yet, it does make me reluctant to have much in the way of funds there.

Well, I finally got a reply (keep in mind this was approved for processing October 30th)

Thank you for contacting us.

This is to inform you that the check transaction #2612564 amounting to $xxxx was processed on the 29th of November. Kindly confirm if you would like to wait for the said check to arrive or have it cancelled and the funds credited back to your account.

Please feel free to contact us if you have any additional questions.

Sincerely,

CS Ian
Customer Support Representative

I replied back telling them NOT to cancel the check, as it should be here within a week. They confirmed. I guess November must have been a bad month for them...now let's see if it does arrive

onebourbon said:

Well, I finally got a reply (keep in mind this was approved for processing October 30th)

Thank you for contacting us.

This is to inform you that the check transaction #2612564 amounting to $xxxx was processed on the 29th of November. Kindly confirm if you would like to wait for the said check to arrive or have it cancelled and the funds credited back to your account.

Please feel free to contact us if you have any additional questions.

Sincerely,

CS Ian
Customer Support Representative

I replied back telling them NOT to cancel the check, as it should be here within a week. They confirmed. I guess November must have been a bad month for them...now let's see if it does arrive

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I got a similar Email ,however mine was "processed" Nov 29th so who knows if/when I will ever get a check (or if it will be good?)

They have lost most of thier credibility with me which is unfortunate because I liked playing there.


Snow

Mine too Snow...it was "Approved" for processing Oct. 30...and actually "Processed" Nov. 29th...after I said keep it coming...lol...here's the reply:
Thank you for your response. You may expect your check to arrive within the week or until next week.

Thank you.

onebourbon said:

Mine too Snow...it was "Approved" for processing Oct. 30...and actually "Processed" Nov. 30th...after I said keep it coming...lol...here's the reply:
Thank you for your response. You may expect your check to arrive within the week or until next week.

Thank you.

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If I get it next week i will be happy,and Ill also get my next withdrawal going since I have more money now then when I made the 1st
withdrawal


Snow

ps....I don't have that "warm and fuzzy" feeling for Carbon now either...over the last 4 weeks I've noticed only 4-5k players onlinne at any given time of day or night as opposed to the 75-200k players on stars and FT...even UB gets 15-20k players.....lol
Also, UB busted me $25 for withdrawal and Carbon $15 as opposed to ZERO on stars and FT.

onebourbon said:

ps....I don't have that "warm and fuzzy" feeling for Carbon now either...over the last 4 weeks I've noticed only 4-5k players onlinne at any given time of day or night as opposed to the 75-200k players on stars and FT...even UB gets 15-20k players.....lol
Also, UB busted me $25 for withdrawal and Carbon $15 as opposed to ZERO on stars and FT.

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Yeah, paying to cashout is a poor policy.Why would I deposit there knowing I have to pay to withdrawal :joyman:


Snow

Ill say what everyone(or some I mean) including I is thinking..Seems like Carbon wont be far behind Pitbull poker.. Now iam not calling them cheats in ne sense of the word.. Iam saying that there player count has dropped dramatically and there payouts have slowed to a crawl.. Ive also read on a few other (ill keep nameless) forums that there Bonus structure has been questioned several times.

Now being as I hope this isnt the case because I do like our CC games there, Id be surprised if neone thought I was crazy for coming to this kind of conclusion

Just keep on at them!! I have trouble with a casino site ... I just emailed them every day with out fail... There got pee'd off and sent it out quicker

This isn't regarding Carbon but rather another Merge site. In July I requested a withdrawal from Walkerpoker. That took 6 weeks for approval. The withdrawal was to my ewallet account. Still waitng for the money. On Oct. 26th I withdrew the remainder of my money from them and I,m still waitng for approval. Truhfully just gonna write the money off. It was only a total of $100. I wanted to use the money on other more reputable sites. Oh well learning experience. I now only think of Merge as "play money" sites

I wonder if the "Affiliates" including CC have been having the same problem getting paid?

sharkyo01 said:

Just keep on at them!! I have trouble with a casino site ... I just emailed them every day with out fail... There got pee'd off and sent it out quicker

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I was emailing Walker every Friday since the middle of Aug. They responded about 5 times, basically saying they will forward the issue to the appropriate department. Now they don't even respond to the emails.

WOW, things have sure changed. It had been taking me almost a moth to et withdraws a year ago. Then I started using PicClub and the money was transfered in and out quickly. Of course PicClub and Merge had a falling out so that method is no good for now. From these posts, I am not looking forward to my next Merge withdraw.

Yeah, Merge still owes Picclub some 6 figures. Sooooooo...lol. Looks like I wont be playing at Carbon anymore.

EDIT: My login information isn't even working on Carbon anymore. Very odd...

EDIT 2: Reset my password and it's working again. Never changed my password in the first place so I do not know why it wasn't working, but it's fixed now

i'll be blowing my entire bankroll in one fell swoop once the mystery "check" arrives from October withdrawal...i'm pretty much fed up - they promised 6 $109 tickets on Facebook that were never delivered either....