N
Napkins420
Rock Star
Silver Level
So tonight I made a small deposit of $30 on Betonline. They took the money from my credit card but the $30 never appeared in my wallet.
I e mailed them about this and I got a fast response telling me that I have more than 1 active poker account and that it is against the rules, and that I need to pick one of the accounts and use only that account.
I explained that I am a member at cards chat and that we are allowed to have 1 account for BOL and 1 account for Sportsbetting. I also explained that I had already dealt with this when my BOL account was locked before ( and then unlocked once I explained I am a member of Cards chat) .
It has now been about 5 hours with no response. I have e mailed them back asking what the problem is, but I got no response.
I think it's funny how they take my money then immediately take my funds on lockdown.
What should I do about this?
I e mailed them about this and I got a fast response telling me that I have more than 1 active poker account and that it is against the rules, and that I need to pick one of the accounts and use only that account.
I explained that I am a member at cards chat and that we are allowed to have 1 account for BOL and 1 account for Sportsbetting. I also explained that I had already dealt with this when my BOL account was locked before ( and then unlocked once I explained I am a member of Cards chat) .
It has now been about 5 hours with no response. I have e mailed them back asking what the problem is, but I got no response.
I think it's funny how they take my money then immediately take my funds on lockdown.
What should I do about this?