This is a discussion on Betonline withdrawal issue **BE CAREFUL** within the online poker forums, in the Poker Deposits & Withdrawals section; I just started playing again on Betonline and recently tried to withdraw funds. Not a huge amount ($300) but wanted to be sure that I
I just started playing again on Betonline and recently tried to withdraw funds. Not a huge amount ($300) but wanted to be sure that I wont have an issue in the future.
I went through the steps of making a bitcoin withdrawal and received an error message to contact support. I reached support and apparently I used a $100 sportsbook bonus back in 2014 and was informed that I would not be able to make a poker withdraw until I bet 12x's the bonus ($1200) in their sportsbook.
Obviously, I was furious. According to their fine print, I agreed to this -
Once I threatened to go on this and other forums and demanded to speak with a manager they reviewed the account, agreed that I am a poker player and not a sports better so they agreed to release my money. I was told before agreeing to ANY bonus to contact them first to be sure there was no fine print.
I recommend to everyone before making a single deposit to contact them directly to be sure you will be able to withdraw your funds - Unfortunately, even then you wont be sure until you try to withdraw since no one over there really knows about problems until they occur.
The best think to do would be to make a small deposit, try and withdraw and see what happens - There are no fees with bitcoin so it wont cost you anything.
Its unfortunate that they make us do this but until online poker is legal in the US and regulated, we really have no protection -
Hopefully, this info will help people in the future
21st March 2017, 11:18 PM
I just recently started playing there but have yet to make a deposit.
Do you need to make a deposit before you can pull any money out?
What are the withdrawal options just only bitcoin?
23rd March 2017, 2:58 PM
Poker at: Party poker
Game: Holdem NL
like he said in his post, easiest way and to be on the safe site, contact their support rep via email, and have everything in writing from them