Betonline Withdraw Issue

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Nathan42

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Hello guys, i have a problem with betonline payout. I can't get withdraw from BOL.


Problem is i cant get email before withdraw.


I connect support but they saying "we send a mail before withdraw and you need to reply this mail" but i can't get any mail in my mailbox already checked junk.


I just want to know what email they sent before withdraw ?


Thanks for help.
 
PHX

PHX

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There is an inbox on your BOP account.


From Client first tab is client click on it and then last option is my account click on that it will take you to a web page on the panel on the left you will see Messages the message should be in that.




Hello guys, i have a problem with betonline payout. I can't get withdraw from BOL.


Problem is i cant get email before withdraw.


I connect support but they saying "we send a mail before withdraw and you need to reply this mail" but i can't get any mail in my mailbox already checked junk.


I just want to know what email they sent before withdraw ?


Thanks for help.
 
N

Nathan42

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Bronze Level
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Jan 23, 2018
Total posts
14
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There is an inbox on your BOP account.


From Client first tab is client click on it and then last option is my account click on that it will take you to a web page on the panel on the left you will see Messages the message should be in that.

This is the problem sir. I can't see that email even "my messages" area.


Is anybody get payment these days ? Did they send any confirmation mail or something ?


I just wanna know what type mail they send and they want reply ?


If they send same email and want reply i will send them just reply.
 
Peppinotom

Peppinotom

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This is the problem sir. I can't see that email even "my messages" area.


Is anybody get payment these days ? Did they send any confirmation mail or something ?


I just wanna know what type mail they send and they want reply ?


If they send same email and want reply i will send them just reply.

that will not work, the reply mail has a link for you,
you will make this with customer service only
 
PHX

PHX

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Below is an example of communication for a payout


This is the problem sir. I can't see that email even "my messages" area.


Is anybody get payment these days ? Did they send any confirmation mail or something ?


I just wanna know what type mail they send and they want reply ?


If they send same email and want reply i will send them just reply.
 

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PHX

PHX

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The three messages titled Payout messages are the communication on one withdrawal request. The first one is the one pictured above to say request recieved, the second says it was processed, third one was to say funds sent. I got my funds in account within 10 minutes of reciept of last email.


If you look at dates and time on messages you will see I got my funds in roughly 17 hours pretty fast.
 
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Nathan42

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Below is an example of communication for a payout

The three messages titled Payout messages are the communication on one withdrawal request. The first one is the one pictured above to say request recieved, the second says it was processed, third one was to say funds sent. I got my funds in account within 10 minutes of reciept of last email.


If you look at dates and time on messages you will see I got my funds in roughly 17 hours pretty fast.

thank you @joeisi for your help. I will try to contact customer service. Looks like they want verification for me.


Appreciated.
 
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