Betonline payout help
so i deposited $80 with western union and i went extremely well on blackjack
this week and my account balance is at $10,000 and i went to request a bankwire cash out and they said this should i be worried? will i get my money ?
Thank you for your payout request and congratulations on your winnings. Unfortunately, your payout request has been cancelled due to the terms and conditions of the promotion that you took advantage of, YESBONUS.
You can look at the terms and conditions of that promotion, you will find that number 8 states the following: "No withdrawals can be made within 30 days of claiming this promotion".
Due to that rule, we will not be able to process the payout and you will have to wait the 30 days from the moment that you used your freeplay bonus so you can be eligible for a payout.
Be advised that you are entitled to a $50.00 discount once every (30) days, on the payout method of your choice if requested on a Friday.
If you would like to take advantage of this discount or fee-free payout, please specify this when making your payout request.
Thank you for your time and understanding.
Have a wonderful day!
Should you require further assistance or information, please contact us by replying to this email or initiating a Live Chat.
Player Services Department