Jguar
Enthusiast
Silver Level
So im trying to deposit onto ACR. I have 25.47 on my debit card and the min deposit is 25.00. But for some odd reason they add some extra change bc they want you to be able to "identify" the charge on your card? lmao
Well anyway when I went to deposit the first two times the charge was 25.35 or something. And the site kept saying deposit refused due to insufficient funds.... not sure why, some extra charge coming in from somehwere...
So my third time the final amount comes to 25.10 and when i hit deposit it goes through but this time it says my deposit was pre approved, to continue and finish the deposit give us a call.
So i call them to finish the deposit (this happened to me on my first depost)
The guy on the phone was extremely rude. He was actually laughing at me when i was telling him the situation. I've spoken to acr customer support before and they weren't like this. Im trying to tell the guy things and he is over talking me not letting me speak. I actually had to say at one point hey man, can i please speak, in a very loud voice. im an extremely calm and reasonable person and i normally never get angry or frustrated with people but this guy was just straight rude.
So to the point. He sits there laughing saying oh haha yea i see you tried to deposit twice and you had insufficient funds. I tried telling him i did it a third time and the amount was 25 cents less then the previous charge but he wouldnt listen. He would not work with me. Im trying to tell him that the third time it said it was approved and to call. Needlees to say he kept going back and talking about how i had insufficient funds on the first two and not even acknowledging the third deposit....
Very rude individual. So i guess it's back to bovada, or i might try betonline or carbon....i like the idea of carbon bc it has the mobile aspect. I really wanted to try americas cardroom but i guess im screwed because of if anything 10 cents or so...crazy imho
the guys name was rueben by the way.
Well anyway when I went to deposit the first two times the charge was 25.35 or something. And the site kept saying deposit refused due to insufficient funds.... not sure why, some extra charge coming in from somehwere...
So my third time the final amount comes to 25.10 and when i hit deposit it goes through but this time it says my deposit was pre approved, to continue and finish the deposit give us a call.
So i call them to finish the deposit (this happened to me on my first depost)
The guy on the phone was extremely rude. He was actually laughing at me when i was telling him the situation. I've spoken to acr customer support before and they weren't like this. Im trying to tell the guy things and he is over talking me not letting me speak. I actually had to say at one point hey man, can i please speak, in a very loud voice. im an extremely calm and reasonable person and i normally never get angry or frustrated with people but this guy was just straight rude.
So to the point. He sits there laughing saying oh haha yea i see you tried to deposit twice and you had insufficient funds. I tried telling him i did it a third time and the amount was 25 cents less then the previous charge but he wouldnt listen. He would not work with me. Im trying to tell him that the third time it said it was approved and to call. Needlees to say he kept going back and talking about how i had insufficient funds on the first two and not even acknowledging the third deposit....
Very rude individual. So i guess it's back to bovada, or i might try betonline or carbon....i like the idea of carbon bc it has the mobile aspect. I really wanted to try americas cardroom but i guess im screwed because of if anything 10 cents or so...crazy imho
the guys name was rueben by the way.