T
tyyymyshoe
Rising Star
Bronze Level
Ok i deposited money in ACR via their crypto currency.. here is my recepit for deposit:
THere is my deposit, still at firs tthey sent me an email saying that I had to wiat.
https://prnt.sc/hfzkiv
NOw they say there is no record of it. here are the emails
https://image.prntscr.com/image/nEEgacdrQmqO5MZn02TY9g.png
https://image.prntscr.com/image/nEEgacdrQmqO5MZn02TY9g.png
WIsh i would of saved all the logs between me and the live help. BUt i Have the last one here is the log.
hnny V: Hello! Welcome to our Live Chat Department, my name is Johnny.09:43tyler shields: hello
09:43tyler shields: i was going to see if you could finish my deposit that was over 2 weeks ago
09:43Johnny V: May I please have your username or registered email address, so I can locate your account and assist you better?
09:43tyler shields: they told me to try back during busines shour
09:43tyler shields: tyyywilldie@gmail.com
09:43tyler shields: tyyywillnotdie
09:43tyler shields: this shit is crazy over like 6 bucks can't they just finalize the deposit
09:43tyler shields: i know they already got the money
09:44Johnny V: Understand, let me verify that information for you, please allow a moment to check it out.
09:45tyler shields: alright thanks
09:48Johnny V: For how much was this deposit?
09:48tyler shields: i dunno
09:48tyler shields: like 6 bucks
09:48tyler shields: i know its under the minimum but they need to post that clearly onm the site
09:49tyler shields: the first guy i talked to said that they would process it the next day
09:49tyler shields: till nothing
09:49tyler shields: i already sent in deposit proofs
09:50Johnny V: Checkin, just a moment please.
09:51tyler shields: ok thnaks
09:53Johnny V: I can no see any transaction for that amount, I see one for $50 but it rejected.
09:53tyler shields: no it was a crypto depsot
09:54tyler shields: it was for like 6 bucks
09:54tyler shields: i have all the chat records and the recpeit which i already sent it
09:54tyler shields: the first guy told me they would process the next day still nothing
09:54tyler shields: hen they said they were gonna refund me it bu tnothing
09:56tyler shields: so how is it you have no record of it now?
09:57Johnny V: How di you send that money?
09:57Johnny V: No, there is no records about it.
09:57tyler shields: ji send it from crypto
09:58tyler shields: i have all the recepits plus chat logs
09:58tyler shields: from live help where they said they see the deposit but they will try to process it the next day
09:58tyler shields: this is bs i have all the proof im starting a thread on cardschat bc this is bs
09:59tyler shields: its been about 2 weeks since i sent you the money
10:00tyler shields: ... how is it the last 5 reps have found my deposit but you cannot
10:03Johnny V: This the thing, never process that kind of amount, if this one is under the minimum, there is no records about it. if you have been charged, you need to send us an email with an screen shoot to support@americascardroom.eu
10:04tyler shields: i already did
10:04tyler shields: i sent an email, i sent the money, i sent the proof
10:04tyler shields: still nothing
10:04Johnny V: Ok, in that case you need to wait, until they reply the email.
10:05Johnny V: Is there anything else I can help you with? Anything else and I'll be glad to help you.
10:05tyler shields: they said they will let me know when it goes though but it's been 32 weeks
10:05tyler shields: 2 weeks
10:05tyler shields: 11/20/2017 OMG 0.42354672 Completed
Address: 0x256123d47f7c2d0237b250343edd8e83d79a4c10
TxId: 0x4f5316ca3aead131e6360cf2b8809c8a8fec0f6ab9e94231dcadfa57acc091b2
10:05tyler shields: Completed
10:06Johnny V: Do you have the ticked ID?
10:06tyler shields: yes
10:07tyler shields: KBS-881-77412
10:07Johnny V: Ok please allow me a moment, I'm to transfer you to another agent.
Hector J. has joined the conversation.
10:07Hector J.: Hello! Welcome to our Live Chat Department, my name is Hector J.
10:10tyler shields: hello
10:10tyler shields: please finish my deposit
10:10tyler shields: it was almost 2 weeks ago
10:10tyler shields: i sent in proof
10:10tyler shields: still nothing
10:11tyler shields: i sent in proof, yes it was under the amount but i still have not receieved anything
10:11Hector J.: That's why we have a minimum\
10:11Hector J.: Of $10
10:11tyler shields: yes
10:11tyler shields: well wheere is my money then
10:12tyler shields: you can't finish the transaction for christ sakes its only 6 bucks... but they should put the terms more clearly on the deposit page
10:12tyler shields: like if you deposit under 10 we are going to keep your money"
10:12Hector J.: Most likely paid in all the fees
10:12tyler shields: im making a thread right now on cardschat
10:12tyler shields: no... i already paid the fees seperate
10:12tyler shields: to send it
10:13Hector J.: So basically you're going all viral huh
10:13tyler shields: in crypto only the sender pays the fees big guy
10:13tyler shields: im going to
10:13tyler shields: why rip me off 6 bucks? i hae all the chat logs all the recepts why not just process it for ****s sake
10:13Hector J.: Now we have a situation huh
10:13Hector J.: With going all viral and everything
10:13tyler shields: OMG ITS 6 BUCKS
10:14tyler shields: U GUYS ARE ACTING LIKE YOU NEVER GOT THE MONEY
10:15Hector J.: What money?
10:15tyler shields: THE MONEY I ARLEDAY DSENT YOU
10:16Hector J.: Oh you mean the one that never got here?
10:16tyler shields: IT NEVER GOT THERE THEN WHY DOES IT SAY SENT COMPLETE
10:16tyler shields: tell me how it never got there.....
I'm still on the live chat with them as I post this.
****ing bullshit ridiculous they are saying they never received the money...
THere is my deposit, still at firs tthey sent me an email saying that I had to wiat.
https://prnt.sc/hfzkiv
NOw they say there is no record of it. here are the emails
https://image.prntscr.com/image/nEEgacdrQmqO5MZn02TY9g.png
https://image.prntscr.com/image/nEEgacdrQmqO5MZn02TY9g.png
WIsh i would of saved all the logs between me and the live help. BUt i Have the last one here is the log.
hnny V: Hello! Welcome to our Live Chat Department, my name is Johnny.09:43tyler shields: hello
09:43tyler shields: i was going to see if you could finish my deposit that was over 2 weeks ago
09:43Johnny V: May I please have your username or registered email address, so I can locate your account and assist you better?
09:43tyler shields: they told me to try back during busines shour
09:43tyler shields: tyyywilldie@gmail.com
09:43tyler shields: tyyywillnotdie
09:43tyler shields: this shit is crazy over like 6 bucks can't they just finalize the deposit
09:43tyler shields: i know they already got the money
09:44Johnny V: Understand, let me verify that information for you, please allow a moment to check it out.
09:45tyler shields: alright thanks
09:48Johnny V: For how much was this deposit?
09:48tyler shields: i dunno
09:48tyler shields: like 6 bucks
09:48tyler shields: i know its under the minimum but they need to post that clearly onm the site
09:49tyler shields: the first guy i talked to said that they would process it the next day
09:49tyler shields: till nothing
09:49tyler shields: i already sent in deposit proofs
09:50Johnny V: Checkin, just a moment please.
09:51tyler shields: ok thnaks
09:53Johnny V: I can no see any transaction for that amount, I see one for $50 but it rejected.
09:53tyler shields: no it was a crypto depsot
09:54tyler shields: it was for like 6 bucks
09:54tyler shields: i have all the chat records and the recpeit which i already sent it
09:54tyler shields: the first guy told me they would process the next day still nothing
09:54tyler shields: hen they said they were gonna refund me it bu tnothing
09:56tyler shields: so how is it you have no record of it now?
09:57Johnny V: How di you send that money?
09:57Johnny V: No, there is no records about it.
09:57tyler shields: ji send it from crypto
09:58tyler shields: i have all the recepits plus chat logs
09:58tyler shields: from live help where they said they see the deposit but they will try to process it the next day
09:58tyler shields: this is bs i have all the proof im starting a thread on cardschat bc this is bs
09:59tyler shields: its been about 2 weeks since i sent you the money
10:00tyler shields: ... how is it the last 5 reps have found my deposit but you cannot
10:03Johnny V: This the thing, never process that kind of amount, if this one is under the minimum, there is no records about it. if you have been charged, you need to send us an email with an screen shoot to support@americascardroom.eu
10:04tyler shields: i already did
10:04tyler shields: i sent an email, i sent the money, i sent the proof
10:04tyler shields: still nothing
10:04Johnny V: Ok, in that case you need to wait, until they reply the email.
10:05Johnny V: Is there anything else I can help you with? Anything else and I'll be glad to help you.
10:05tyler shields: they said they will let me know when it goes though but it's been 32 weeks
10:05tyler shields: 2 weeks
10:05tyler shields: 11/20/2017 OMG 0.42354672 Completed
Address: 0x256123d47f7c2d0237b250343edd8e83d79a4c10
TxId: 0x4f5316ca3aead131e6360cf2b8809c8a8fec0f6ab9e94231dcadfa57acc091b2
10:05tyler shields: Completed
10:06Johnny V: Do you have the ticked ID?
10:06tyler shields: yes
10:07tyler shields: KBS-881-77412
10:07Johnny V: Ok please allow me a moment, I'm to transfer you to another agent.
Hector J. has joined the conversation.
10:07Hector J.: Hello! Welcome to our Live Chat Department, my name is Hector J.
10:10tyler shields: hello
10:10tyler shields: please finish my deposit
10:10tyler shields: it was almost 2 weeks ago
10:10tyler shields: i sent in proof
10:10tyler shields: still nothing
10:11tyler shields: i sent in proof, yes it was under the amount but i still have not receieved anything
10:11Hector J.: That's why we have a minimum\
10:11Hector J.: Of $10
10:11tyler shields: yes
10:11tyler shields: well wheere is my money then
10:12tyler shields: you can't finish the transaction for christ sakes its only 6 bucks... but they should put the terms more clearly on the deposit page
10:12tyler shields: like if you deposit under 10 we are going to keep your money"
10:12Hector J.: Most likely paid in all the fees
10:12tyler shields: im making a thread right now on cardschat
10:12tyler shields: no... i already paid the fees seperate
10:12tyler shields: to send it
10:13Hector J.: So basically you're going all viral huh
10:13tyler shields: in crypto only the sender pays the fees big guy
10:13tyler shields: im going to
10:13tyler shields: why rip me off 6 bucks? i hae all the chat logs all the recepts why not just process it for ****s sake
10:13Hector J.: Now we have a situation huh
10:13Hector J.: With going all viral and everything
10:13tyler shields: OMG ITS 6 BUCKS
10:14tyler shields: U GUYS ARE ACTING LIKE YOU NEVER GOT THE MONEY
10:15Hector J.: What money?
10:15tyler shields: THE MONEY I ARLEDAY DSENT YOU
10:16Hector J.: Oh you mean the one that never got here?
10:16tyler shields: IT NEVER GOT THERE THEN WHY DOES IT SAY SENT COMPLETE
10:16tyler shields: tell me how it never got there.....
I'm still on the live chat with them as I post this.
****ing bullshit ridiculous they are saying they never received the money...