V
vilishens
Rising Star
Bronze Level
888poker wexperience: Deposit OK, Withdrawal - Not Allowed
Here is a story about my short experience with 888poker:
One day I decided to try 888poker. I made a deposit which took seconds, played couple tournaments and after that tried to make withdrawal... And circus began:
April 23, 2016
After my withdrawal request I suddenly got requirement to prove my age (strange, when I made the deposit I was old enough).
I sent a scan of my passport and received:
"We can confirm that we have now received and verified the recently requested documentation. As a result any restrictions have now been removed from your account, and any waiting withdrawals can now be processed."
May 15, 2016
After 3 week waiting I sent request to inform me when 888poker is planning to complete my withdrawal transaction.
May 20, 2016
I received:
"Meanwhile, we have to temporarily restricted your account. In order for us to reinstate your account fully, we ask that you verify your identity by submitting the following documents:
- A photocopy of your credit card ending #2439 (front & back)
- A photocopy of a recent utility bill showing your name & address"
Now is clear 888poker decided to keep my money.
Here is a story about my short experience with 888poker:
One day I decided to try 888poker. I made a deposit which took seconds, played couple tournaments and after that tried to make withdrawal... And circus began:
April 23, 2016
After my withdrawal request I suddenly got requirement to prove my age (strange, when I made the deposit I was old enough).
I sent a scan of my passport and received:
"We can confirm that we have now received and verified the recently requested documentation. As a result any restrictions have now been removed from your account, and any waiting withdrawals can now be processed."
May 15, 2016
After 3 week waiting I sent request to inform me when 888poker is planning to complete my withdrawal transaction.
May 20, 2016
I received:
"Meanwhile, we have to temporarily restricted your account. In order for us to reinstate your account fully, we ask that you verify your identity by submitting the following documents:
- A photocopy of your credit card ending #2439 (front & back)
- A photocopy of a recent utility bill showing your name & address"
Now is clear 888poker decided to keep my money.