I'm guessing that you are either on a trial of HEM or illegally downloaded it because if you would have bought it, I think you would put the time into it to understand the program. I personally don't think it is any more complicated than PT3. If you did purchase it, then take a look through the HEM Forums for any problems you're having as they are usually very good about responding, or linking to a solution that has already been covered. They also have guides on the site going through how to use the software and set it up. Put some time in and you'll be able to get it.
There is no tracking software that will just work right out of the box without setting up a database, Hero names, etc...