Stay Away From Ultimate Bet!!!!!!!!!
My story with the con-artists that are known as Ultimate bet:
After the U.S. "crackdown" on internet gambling,I moved my play form Empire Poker to Ultimate Bet. I played the play money tables and travled to the casino for real money
games. One night we got a pretty bad snow here and I couldn't drive up to Blackhawk, so I bought in for a hundred dollars on UB. I played that first night with no problems at all and ened a whopping 42 cents up. When I woke up I tried to log on , only to discover that my account name was invaled.......huh?
I e-mailed UB to see what the problem was. 3 DAYS LATER I finally got a response that did not explain WHY my account was deactivated. It only asked for the following, Credit report, rental history, ID, bank statement and a utility bill......huh?
I of course wrote back saying they forgot to ask for a DNA sample, and by the way, theres no way I'm going send you all that information. I got a message back the next day telling me the problem was I used a credit card under a different name to deposit chips, and all I have to send is a copy of my state issued ID and the answer to my security question. I did that without hesitaion and explained that since I do not have a credit card and did not want to pay the fees assosiated with the other forms of deposit, I paid my roomate 100$cash to deposit into my account(my roomate does not play poker online and has no accounts anywhere.) I got no response and my account was not released.
A few days later I got an E-mail That had a phone number on it requesting me to call it. I called and was told they would call me back in an hour or so. 3 hours later my phone hasnt made a peep. I called again and the man on the other end immediatly accused me of fraud. I told him he just accused me of a felony and now I need to speak to his supervisor. He put me on hold for 40 minutes and then told me he was transferring me. Than he hung up on me. These people are theives. No-where in their T&C does it say the credit cards names have to match. When I brought this up , I was told "were allowed to suspend a players account whenever we want to"
Stay away play somewhere else.