Stick66
Legend
Silver Level
I just got off of a 45-minute call to Bank Of America customer service getting to the nitty gritty on the subject of "e-wallets". After getting bounced between a couple of departments, I think I got the security dept. The person said that if a transaction occurs "outside of your regular pattern", the system automatically puts a "hold" on your account. You won't be able to use your debt card at the grocery store until you call them to verify that you meant to make this odd e-wallet transaction. Once a regular pattern with that company is established (might take 1, 2, or 3 transactions), then the system won't flag it anymore.
The lady said there is NOT a list of companies that they won't allow transactions with and that complete refusal of any transactions to one certain company is "very rare". If you get a "hold" put on your account, here is the direct Bank Of America number you can call to tell them it's OK: 1-877-833-5617, option 1, then 3 . I will try it soon.
The lady said there is NOT a list of companies that they won't allow transactions with and that complete refusal of any transactions to one certain company is "very rare". If you get a "hold" put on your account, here is the direct Bank Of America number you can call to tell them it's OK: 1-877-833-5617, option 1, then 3 . I will try it soon.