R
Raine1000
Enthusiast
Silver Level
Hello Lorraine,
Again, thank you very much for your report. Our review of 'Somnoodle' and 'Tok3r' is now complete. We confirmed no relationship, but found that they did go easy on one another (known as soft play) on occasion. This is a violation of our tournament rule #9 as posted at:
http://www.pokerstars.com/tournamentsrules.html
We did take action to see that they do not play in the same events in the future, or at the same cash game table for that matter.
We also notice that you were placed in 7th position for this event. While we may not be completely certain whether or not you would have been affected by the outcome of the tournament, we have decided to advance you to 5th place. Your account has now been credited back with the 5th place prize of $25.20. Please accept this as an appreciation for your efforts to notify us with regards to such unwarranted activity on our site.
The integrity of our games is of utmost importance as is fair resolution of situations such as this. Our primary concern is to assure our players of a fair and secure environment in which to enjoy online poker.
Your vigilance in noticing the situation and reporting your concerns are appreciated. Please don't hesitate to let us know anytime you have questions or concerns.
Regards,
Lawrence
PokerStars Support Team
Again, thank you very much for your report. Our review of 'Somnoodle' and 'Tok3r' is now complete. We confirmed no relationship, but found that they did go easy on one another (known as soft play) on occasion. This is a violation of our tournament rule #9 as posted at:
http://www.pokerstars.com/tournamentsrules.html
We did take action to see that they do not play in the same events in the future, or at the same cash game table for that matter.
We also notice that you were placed in 7th position for this event. While we may not be completely certain whether or not you would have been affected by the outcome of the tournament, we have decided to advance you to 5th place. Your account has now been credited back with the 5th place prize of $25.20. Please accept this as an appreciation for your efforts to notify us with regards to such unwarranted activity on our site.
The integrity of our games is of utmost importance as is fair resolution of situations such as this. Our primary concern is to assure our players of a fair and secure environment in which to enjoy online poker.
Your vigilance in noticing the situation and reporting your concerns are appreciated. Please don't hesitate to let us know anytime you have questions or concerns.
Regards,
Lawrence
PokerStars Support Team