After returning from my poker break, I was in the same situation and recently got my tickets back. First I wrote to them to sort out my password issues and after receiving my welcome letter, I believe they awarded tickets to me after participating in the posts and sharing on Facebook and Tweeter. So log in, and participate in the forums and opt-in and share some of the events they are advertising and I think the tickets should come shortly afterwards. This is my interpretation of my experience and may be totally off here, but happy to finally get those tickets, enroll in poker school and get in on the action again.