Originally Posted by t1riel
I don't know much about their customer service support
Both emails I've sent have been responded to within five minutes
. That's pretty impressive. The fact that they, unlike Party Poker
's staff, actually read what I wrote and responded in a personal tone and referred to what I had asked, makes it HUGELY impressive.
It's still not my favorite site, but they have some very cool features. My main concern is that the games seem slow, which I suspect has to do with people leaving the animations on and therefore "waiting for their cards". But I can live with that.