I need help with my Epassporte....

I signed up and entered my credit card and amount that I wanted to deposit. It then took me to a screen that said I need to deposit at least $25 to activate my account and showed my Credit Card as unverified. I never got the option to verify and never got the small deposit on my statement.

Do I just wait or did I not actually deposit yet? I cant get though the toll-free# so I'm lost.

I have same problem - signed up last week and still no deposit and they won't return my emails to customer service.

Starting to think I'll never get to play online for real money again.

Bummer.

Damn, I had high hopes epassporte too.

This seems to be typical amoung new players signing up for epassporte lately. I think the most logical reason for the delay is that they're probably getting blasted with Americans trying to open up new accounts with them after C2P bailed. Unfortunately, I've also read that CS is not a strength of epass so that could add to your frustration in the short term

I'm going to do the prepaid visa thing. Was going to try EPassporte for easy withdrawing but it's not seeming to be very easy. If it's this hard to give them money then it has to be horrible to take it back.

BigBlue said:

It won’t work with credit cards if you’re an US resident - you will have to link you bank account. It will take abut 7-10 days for the verification deposits to show up.

The prepaid visas do work - worked for me on Full Tilt - make sure you get the one from gift2go - theres a 5.95 transaction fee

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Epassporte worked for me with a credit card and i'm a us resident. I set up the account and verified the credit card right away. I even downloaded a new site last night and did it again with the same credit card which makes me think I'm lucky because many people seem to be having problems.

lucky maybe...

A hint on epassporte - the "small deposit" amounts may never show up in your bank account. Some US banks have already said they will not accept incoming money from the epassporte system, because the new US law is unlcear whether this constitutes an illegal act (banks are not allowed to directly participate in funds transfers to or from poker sites, but it's not clear if they are allowed to do so through a 3rd party)

Having said that - I got my bank account verified by, literally, picking out two random amounts from the drop-down menu they have to verify the account. Unless I am incredibly luck (1 in 900 or so), I'm guessing anything will work if you try it. It certainly can't hurt.

Now I'm waiting the "7 days" for my funds deposit to go through...
<sigh>

I said to hell with epassporte...I used an All-Access Visa gift card and deposited directly onto pokerstars in seconds.

JimboJim said:

I said to hell with epassporte...I used an All-Access Visa gift card and deposited directly onto PokerStars in seconds.

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is that different from a regular visa gift card you can get from any bank?
I thought those were linked to the bank account and issued by Visa USA, so they wouldn't work?

zebranky said:

is that different from a regular visa gift card you can get from any bank?
I thought those were linked to the bank account and issued by Visa USA, so they wouldn't work?

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I'm not sure exactly how it works. I bought mine at the grocery store because some said on another thread that it works. You might need to go to the website and put your name and zip code but thats it.

I have an alright bankroll at PS so i'm basically looking for more of an option for withdraws.

I did a "test" withdrawl for $50 by check from PS about 3 weeks ago and still haven't got it yet. So, i'd really like to find a more immediate way of cashing out if life deemed it so. My bank said that they were going to allow transactions as long as possible so i'd really like to find a way to EFT the $ right to my bank.

Call me crazy but my concern with getting an epassport account set up would be when I decide to withdraw, not deposit. The gift to go cards or any atm card with a visa/mastercard logo should be enough to get you started if that's all you're looking to do. Personally, I still want some BR flexibility

Was listening to a program on Sirius satellite radio sponsored by Allin poker magazine. Don't know anything about the magazine itself but one of the hosts commented that poker stars hopes to have it's own version of neteller set up within the next 7 days. Anyone else heard about this?

I actually heard some grumblings about this on another poker forum. From what that site said, this was in the works for when the law officially went into effect but has now been pushed up b/c of the Neteller situation.

medeiros13 said:

Call me crazy but my concern with getting an epassport account set up would be when I decide to withdraw, not deposit. The gift to go cards or any atm card with a visa/mastercard logo should be enough to get you started if that's all you're looking to do. Personally, I still want some BR flexibility

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The way I'm looking at it is if putting money on Epassporte is this hard taking it off should be a hell of a lot worse. PokerStars cashouts via check are seeming to take a while but still going through OK...and they're probably more trustworthy.

JimboJim said:

The way I'm looking at it is if putting money on Epassporte is this hard taking it off should be a hell of a lot worse. PokerStars cashouts via check are seeming to take a while but still going through OK...and they're probably more trustworthy.

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Yeah JJ I deposited same way all access visa and seconds it went through yesterday, withdrawing may take a while but a friend made a check withdrawal and its still in transit but he was assured it would get here

With my recent adventer with ePassporte was waiting the complete 7 day max(they said 5-7 days) to get the account verified.
Now all i have to do is WAIT another 7 days to be able to reload my Poker Stars Account.
So i guess the key words with ePassporte are Please Wait, Your money will eventually get into your account.
Granted this process is slower than we would like, but we have Very Few Options left to us here in the States.

Ed, I did read on another board that it actually took 12 days for that initial deposit to hit. So like you said, you may just have to be patient..

dollerprod said:

I have an alright bankroll at PS so i'm basically looking for more of an option for withdraws.

I did a "test" withdrawl for $50 by check from PS about 3 weeks ago and still haven't got it yet. So, i'd really like to find a more immediate way of cashing out if life deemed it so. My bank said that they were going to allow transactions as long as possible so i'd really like to find a way to EFT the $ right to my bank.

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I just did a bank transfer of my funds at Mansion and it seemed to go smoothly... haven't checked on the bank side yet but all I had to do on the Mansion side was input my bank account number and routing number, and get them a copy of my driver's license for verification. I'd be surprised if Stars didn't offer a similar method to withdraw. I don't use my main bank account for such purposes but a secondary account I originally set up to use with paypal.

I do the same as far as just using a secondary account, I've never linked my "main" bank acount with any of the e'wallets since I've started playing.

Linda

Does anyone know where to check your account balance on this dang site?

I waited, they withdrew funds from my bank,( I see it on my online statement)......and now I am.....

#1. just waiting for the funds from my bank to hit epassporte (7 days I think is what they said and I'm not sure how long it's been.....)

or

#2. can't find the dang account balance screen........
every time I hit the "my account" tab it tells me that I still need to load my account????

I have already done this as far as I can tell but this is the only screen I get to.
Am I just jumping the gun or can someone help me please????

Well, my deposits finally came through (about 2 1/2 weeks). I was able to verify my account (couldn't use Credit Card...site says some banks won't allow their cards to be used) so I used my bank acct info.

Verfied it today and deposited $50, now just waiting up to 7 days for it to load.

Thanks US Gov't...Neteller was sooo convenient...but I guess that's the point of this assault on them.

Freakakanus said:

Does anyone know where to check your account balance on this dang site?

I waited, they withdrew funds from my bank,( I see it on my online statement)......and now I am.....

#1. just waiting for the funds from my bank to hit epassporte (7 days I think is what they said and I'm not sure how long it's been.....)

or

#2. can't find the dang account balance screen........
every time I hit the "my account" tab it tells me that I still need to load my account????

I have already done this as far as I can tell but this is the only screen I get to.
Am I just jumping the gun or can someone help me please????

Click to expand...

Same thing with me - I see my bank posted the eft on 2/2/06 - about 2-3 days after I requested it. So Today is my 1 week, I checked in the morning before I left for work and it was still the same way - so hopefully by tonight I be ok. Once the funds come in - my account tab should work - hopefully.

ePassporte....WOW

Guess I should have come here first.

Started ePassporte process well over 2 weeks ago.

Signed up, verified...blahblah

Took my money from checking account within 3 business days....yes 3!

Account History as of now still stating PENDING. Supposed to be available yesterday. Tried to contact...nothin but busy signals...no response from emails (multiple sent).

Yikes hit the big SCAM I think. Willing to write it off because I really want to get back online and play, but I dont want anyone else to go through this total lack of compitence(sp) website.

Argh......just want to get back to playin!