Originally Posted by dakota-xx
Then one of 2 things must have happened - you did it a while back and they have changed their policy - or they lied to me. I can copy and paste their email response to my request if anyone wants to see it. They stated in no uncertain terms that if you want rakeback there you have to sign up for it when you open your account and that is not an option later. They said you only get the choice when you join.
Yep, I confirm I have been refused rakeback on UB on my existing account, and I tried by different well known affiliates.
Teebone: you can email FT support and explain them why you want rakeback. Then, if you're patient, I think you'll have it.
I'm still waiting and it's been a couple of months since I've asked. I mailed them again and they say that it should be for soon now