It was an assumption and I apologise for that. From my observations on line, the rudest most obnoxious players generally are from the US, but there was no suggestion from Killer Kat that this was the case in her situation. I play from time to time on Bet365
(UK & Scandinavian majority) and Betfred (UK majority) and rarely see any rudeness there,and I also remember Irish Dave making same observation (and he's a Yank!), so if i am right, maybe a change of site would help.
Sorry if I offended anyone.
(P.S Diablo, I didn't think you played on-line any more?. Presumably you do though.)