Hey all,
I myself don't care much for Pacific either. I still have an account there
real money and play money(not sure if it has changed but used to have to have 2 seperate accounts there...one for each play and real money) This has been like 2 + years?
I called their support way back when I was playing on there, because of a problem with certain things in their
freerolls. During their freerolls on the real money side strange things would happen to the
hands such as, all but one person on the table having connection problems and that ONE person would have the worst hand. I had seen an Ace high straight get busted out by trips or a smaller straight. I know it happened to me when I would preflop raise AA or KK or bet the river with something good and then all of sudden lose connection but I could see the hand play out? Or you could go through the tournament till just right at the bubble and the site would go down and IF they restarted it they really restarted it from the very beginning. Some of this stuff doesn't sound believable and I wouldn't have believed it either if I hadn't seen it with my own eyes.
Edit: also wanted to say way back when that when I use their support number all through the above scenario that I would get the same lady(had to be sounded exactly like the same person) she would have different names.
I got a little mouthy with Support and told them I was gonna tell every one of my poker playing friends of the problems they were having and if they were having problems with the Freerolls part of the real money site what makes me think they weren't having problems with the Real money tables and buyin tournies. They banned my REAL MONEY name.
After calling them again and apologizing for my mouth just a bit they reinstated me
But I haven't played there since and I won't either.
Good luck to those who tread with Pacific!