C
CallMeBaby
Rock Star
Silver Level
Be honest! How many of you thought I was scamming in my complaint involving Ultimate Bet or was remotely at fault for them closing my account? I appreciate honesty much more than patronage. I can't find my thread or I would have posted there - for those of you who don't know what happened - About a week ago I complained in this forum about UB closing my account and keeping all my bonus money AND my deposit of $750.00. They accused me of bonus abusing, closed my account and kept my deposit.
Not sure what swayed them to re-open my account, bonus and deposit money intack. Perhaps it was the work of Mike from the link that aliengenius gave me. Perhaps it was the pressure the admins from raketherake put on the poker managers of Ulitmate Bet. Perhaps it was the pressure put on them by the Kahnawke Gaming Commission, in canada, that license them which CC members provided me with. Or maybe it was the emails from Cardchat supporters.
What ever the reason was, I got all the information from CardChat forum members that aided my case. YOU GUYS ROCK!!!
Here is the email I just got from them. I can log in and play again. From : <cashier@ultimatebet.com>Sent : Thursday, April 5, 2007 5:20 PMTo : playfulatnight@hotmail.comSubject : RE:Cashier Support Form Submission [#5176913]
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InboxDear Play Atnight ,Thank you for getting back to us. Our fraud department has seen a large increasein patterns that are similar to bot activity, a software used to collect hoursin order to convert bonus dollars to real money. After much discussion, it wasdecided that this is not to any fault of the player. There have been about adozen customers affected and these accounts are currently being reactivated withtheir balances left intact. Your account has been reactivated. We do apologize for any inconvenience causedand appreciate your patience and understanding during this time.Please do not hesitate to contact us if you require further assistance oradditional information.Best regards,ShaharahWithdrawal Support
Not sure what swayed them to re-open my account, bonus and deposit money intack. Perhaps it was the work of Mike from the link that aliengenius gave me. Perhaps it was the pressure the admins from raketherake put on the poker managers of Ulitmate Bet. Perhaps it was the pressure put on them by the Kahnawke Gaming Commission, in canada, that license them which CC members provided me with. Or maybe it was the emails from Cardchat supporters.
What ever the reason was, I got all the information from CardChat forum members that aided my case. YOU GUYS ROCK!!!
Here is the email I just got from them. I can log in and play again. From : <cashier@ultimatebet.com>Sent : Thursday, April 5, 2007 5:20 PMTo : playfulatnight@hotmail.comSubject : RE:Cashier Support Form Submission [#5176913]