Well let's see if we can get it running for you. we'll start from the beginning.
First ? - is it PT3 or PT2.
Second, if it's PT3 what version do you have. Should say on the top left.
Third, what is showing when you hit 'Import' then 'auto import', like this. This list all the sites they support. Some may be hidden. In that case hit the box that says "show hidden sites".