dj11
Legend
Silver Level
Talden
Legend
Silver Level
Ty DJ, keep us posted, as both my boss and myself play here. And kcanuck might be right about mucked cards, but with a full table and 3 rounds of betting,even if they burn one before each round, that should only be 48 cards(i think). No need to use mucked cards. Thanks for posting this. Tal
dj11
Legend
Silver Level
Apparently I mis-typed the address, and the email was returned, I could not find any email address on the site, nor any help other than live help. I used that and did a copy/paste thing to get that address, so maybe the live help did the mis-type thing.
I have re sent it.
billbaffles
Enthusiast
Silver Level
Wow, thats crazy, ive never heard of poker using mucked cards before and that is something new i learned today. That is the only thing that makes sense here to me but who really knows why. Id be wondering what it going on as well.
dj11
Legend
Silver Level
No. But the hand # is there, so it should be available.
Here is their reply;
Hello Dennis.
Thank you for contacting us.
The situation is related to your computer interface and it is normally caused by low RAM Memory or slow internet connection.
That is why the system took longer than the usual to change your cards from previous hands.
We kindly recommend deleting cookies and temporary files before using the computer again.
Regards,
Claims Department
To be fair here, I may have sat out a hand and it is possible those were my cards last hand. In which case there is a problem with the client, not my computer, or my connection. I have 4 gig of memory, and the US government tells me I have a 60meg connection.
However, as I stepped thru the hand via the re-player, my hand was blank until the deal. I thought it weird that if I was sitting out, the deal included me. This would lead me to believe the issue is with the client.
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cazual88
Visionary
Silver Level
lol WTF!? How they can use mucked cards if it destroys all poker maths? 52 cards in deck are enough even for 10 players! It is the big bug of their room! In this hand the winners must be guys with straight! It's their money!
Debi
Forum Admin
Administrator
They didn't use mucked cards - his previous hand was still cached and that is what he was seeing.