S
SWISStoons
Enthusiast
Silver Level
It's been two months since I requested a withdrawal from WSEX Poker (World Sports Exchange). Played a freeroll there in Jan or Feb, won some seed money, entered qualifier for their weekly $2000. Top three finishers in each qualifier (held throughout the week) win a ticket to the weekly Sunday $2000 (usually with no more than 150 entrants). Won a ticket and then placed 2nd in the $2000, winning $400. I called to find out if there were any rake or deposit requirements and was told there were not. Requested a withdrawal of $390. Have contacted them by phone twice and by email once and received the same answer as to why my check has not been sent:
"Firstly, I would like to apologize for the delay which we were experiencing. The logs have been reviewed and shows that your withdrawal has been forwarded to the Processors for processing. We are currently awaiting an update with your tracking information, as soon as the Processors update us with that info, it will be forwarded to your email address listed on file.
The checks are usually received within 24 to 48 hours after the notice. Once again, I assure you we are working on getting you withdrawals out to your ASAP."
Anyone else had trouble with them?
"Firstly, I would like to apologize for the delay which we were experiencing. The logs have been reviewed and shows that your withdrawal has been forwarded to the Processors for processing. We are currently awaiting an update with your tracking information, as soon as the Processors update us with that info, it will be forwarded to your email address listed on file.
The checks are usually received within 24 to 48 hours after the notice. Once again, I assure you we are working on getting you withdrawals out to your ASAP."
Anyone else had trouble with them?