WPT: Cheat or Glitch??

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Ittledo4u2

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Hi all. Had something happen in a satellite tournament on clubwpt.com that I cannot explain. Tourney was the WPT5D Classic where 1st place won a $13000 prize package to the tourney in Vegas. Approx. 2500 people entered this satellite. It was down to the final 3 tables and I had around 1/4 million chips and the chip leader over 3/4 million when the incident happened. UTG+1 min raised, I called and everyone else dropped out. I had QJs. The flop hit J-x-x rainbow. Opponent bet 2BBs and I wanted to make my move by going all in. I grabbed the slider with my mouse, moved it all the way to the right to go all in, hit the bet button and the message "Amount Exceeds Allowable Limit" popped up on the screen. Well, to be honest, my brain vapor locked. I couldn't fathom why this message was on the screen. So I figured I had somehow hit a wrong button. I grabbed the slider again and moved it to go all in. The same message pops up. By this time, I have wasted around 15-16 seconds. You only get 18 seconds to make your bet. I scrambled to make any bet, but I ran out of time and was folded out of the hand. This put me in a position chip wise where I was forced to go all in on a lesser hand and was knocked out 26th. Now, I'm not saying I would have won the hand, and I'm not saying that had I won the hand I would have won the tourney. I'm saying the opportunity to win was taken from me, either by a software glitch or worse, on purpose. I sent all this to Customer Service and, through several emails have been bascially told to FO in a way only a CS rep can do. Has anyone heard of this happening in a no limit game? I have spent the last 3 weeks doing everything I know how to duplicate this incident without success. Any help pointing me in the right direction to resolving this would be greatly appreciated.
 
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Napkins420

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That's messed up.

That has never happened to me but sometimes on BOL my cards will just be automatically mucked preflop, no option pops up when it's on me and my hand is just folded
 
freeringo

freeringo

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That's messed up
 
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Ittledo4u2

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Luckily, my IS is top notch. I just need to know if anything similar to this has happened to anyone out there. Just need to know what my next step might be. I can't come up with any plausible explanation as to why this message came up. I hate to say it, but I am leaning towards this happening on purpose. I hope I'm wrong, but....
 
Jeshua Kane

Jeshua Kane

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off the cuff

I am not sure how this software works but i will say this. Do not use the slider anymore. Most sites have an all in button now. Just hit the all in button?
 
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nittany182

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I don't use the spider. I have the presets for (preflop) min, 2bb, 4bb, max (post-flop) min, 1/2 pot, 3/4 pot, max... Makes it easier if I am in the phone, and faster if I Multi.

So, my suggestion, take use of the 4-button presets to what your typical action is. Avoid costly mistakes in the future.
 
playinggameswithu

playinggameswithu

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Yeah had this happen to me also twice.It is called a misclick and with the butterfly effect in full force in a poker tournament it will cost you the tournament.

I misclicked and got forced to put in a min. bet instead of a 3/4 pot bet villian out draw me and i lost a 28BB pot.I was soooo angry but these misclicks are a big deal. 1 hand is all it takes to lose your tournament.
 
MrHachiman

MrHachiman

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Do you have a screenshot of the moment when that message came to you? It has not happened to me, but every time something strange happens to me I start to record or I take screenshots, better to prevent.
 
Fahrenheit451

Fahrenheit451

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Which site do you play ?
Something similar happened to me few years ago on FullFlush.
Their software was buggy and slider stopped to work properly when huge stacks come in the end of tourney.
I found a solution by writing numbers directly with keyboard. Luckily I could write bigger numbers for all in like 999999999999.
In my case it was definitely software bug.
 
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