WPN Sats-Serious Problem

dj11

dj11

Legend
Silver Level
Joined
Oct 9, 2006
Total posts
23,189
Awards
9
Chips
0
First happened to me yesterday, when I super sattied into a Beast Sat. The target tourney number was a useless number. It was a (apparently) tourney that did not exist. It did not show up on My Tourneys.

Today, I sort of blindly got into a 100 seats guaranteed to a 100K game. I did not notice at first, until it was too late. But the number of the (apparently) 100K game is a non existent tourney number.

For all I know, the target tourney could be a 35 cent sat to a $10 tourney.

This is wrong on so many levels, and I am done with WPN until I understand WTF is going on. :mad::mad::mad:


Oh yeah, just to confound the issue, there is a line in the tourney lobby, just above the list of tables that looks to offer Main Event and more info. One does nothing, and the other doesn't work.:eek:

I am willing to apologize for this rant just as soon as someone can explain it all to me. Until then, I highly suggest you all avoid the sats at WPN.

WPN Sat FUs
 
Last edited:
dj11

dj11

Legend
Silver Level
Joined
Oct 9, 2006
Total posts
23,189
Awards
9
Chips
0
So, last night, barely containing my rage, I sent an email to support about what I see as a totally wrong thing (what do we even call this problem??).

Their reply;

[FONT=Candara, Verdana, Arial, Helvetica]Hello Dennis,

Thank you very much for your email, we really value your preference!

I must apologize for the inconvenience caused by the tournament number you see in the lobby. This number is the one, assign to the first tournament that was created but every time a new satellite is generated the target number changes.

For this reason we would like you to contact us every time you are not sure of the tournament to which you have won the entry into. You can reach at the chat, over the phone or by e-mail and we will be more than happy to let you know the best way to locate the game you are looking for.

We also invite you to play in the OSS II. It kicks off January 13th and runs through to January 27th guaranteeing a staggering $1 million in guaranteed prize pools across 82 events. We invite you to see more details on the link below:

http://www.blackchippoker.eu/oss/

Please let us know if there is anything else we can do for you, we are at your service!

Kind Regards,
[/FONT]


Every time?, The info involved is critical in making a rational decision on whether to rebuy or re-enter a tourney. If I had that info available, i might have been able to make the decision to rebuy into a tourney last night, and they want me to try to contact support late at night??? For a decision that needs to be made now?

Please get real WPN....:mad:
 
Poker Orifice

Poker Orifice

Fully Tilted
Platinum Level
Joined
Jan 19, 2008
Total posts
25,600
Awards
6
CA
Chips
968
I had similiar problems with that satellite. Lobby stated one thing but then was showing a tourney number for a tourney that was non-existent and also the Lobby was not showing the updated Top100 win ticket.

I hesitated to enter it, not knowing 'for sure' if it'd be Top100 and if it was for the $215 $100k on Sunday (I mean it seemed like it.. 'but'.. a tad unclear)

I waited til 6secs. before late reg. ended. (they didn't make me enter it)
 
Poker Orifice

Poker Orifice

Fully Tilted
Platinum Level
Joined
Jan 19, 2008
Total posts
25,600
Awards
6
CA
Chips
968
I was a bit pizzed for other reasons in that satty, :(

[old link~tb]

Yes there lobby has some fk ups but I personally wouldn't suggest for people to elminate the thought of playing in them - - > they have GREAT VALUE!!! (last night's game was a good go... just didn't turn out so well for me - - but almost half the field getting paid, a $60 buyin for a $215 mtt is awesome McOverlay imo!)
 
Last edited by a moderator:
dj11

dj11

Legend
Silver Level
Joined
Oct 9, 2006
Total posts
23,189
Awards
9
Chips
0
I personally have to know what the target game is before I get in any more satties. I succumbed to the temptation last night, but that will be the last time that happens.

Seems the TD should have easy access to the software descriptions and should be able to fix this on the fly. Else what use is he?
 
Top