So, last night, barely containing my rage, I sent an email to support about what I see as a totally wrong thing (what do we even call this problem??).
Thank you very much for your email, we really value your preference!
I must apologize for the inconvenience caused by the tournament number you see in the lobby. This number is the one, assign to the first tournament that was created but every time a new satellite is generated the target number changes.
For this reason we would like you to contact us every time you are not sure of the tournament to which you have won the entry into. You can reach at the chat, over the phone or by e-mail and we will be more than happy to let you know the best way to locate the game you are looking for.
We also invite you to play in the OSS II. It kicks off January 13th and runs through to January 27th guaranteeing a staggering $1 million in guaranteed prize pools across 82 events. We invite you to see more details on the link below:
Please let us know if there is anything else we can do for you, we are at your service!
Every time?, The info involved is critical in making a rational decision on whether to rebuy or re-enter a tourney. If I had that info available, i might have been able to make the decision to rebuy into a tourney last night, and they want me to try to contact support late at night??? For a decision that needs to be made now?
Please get real WPN....